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Irma Jace
Irma Jace at Dana Ford Lincoln
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Irma Jace | Page 7

Loaner Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
80 Reviews

Languages Spoken

Albanian Albanian

4.8

80 Reviews

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80 Reviews of Irma Jace

May 19, 2023

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Employee Rating

The service was great. . My car was fixed right away and their pickup and delivery service is a life saver More

by roepass58
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Recommend Dealer
Yes
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May 23, 2023

Dana Ford Lincoln responded

Thank you for the positive feedback about your recent experience with the Dana Ford team! We're delighted to hear how our pickup and delivery service made a difference for you. We appreciate your business and are here to assist with any future automotive needs!

May 19, 2023

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Excellent customer service from everyone in the service department. I was in and out in a good time and my truck was fixed right the first time. More

by NeilShiesty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Danielle Barbaria, Keith Curran , Collin Romer , Jessica Barbaria, Joseph Castera , John Lomando , Neil Barrow , Eric Iwulski

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May 23, 2023

Dana Ford Lincoln responded

Neil, we're grateful you chose the Dana Ford service team and appreciate the time you took to share your positive experience! Our team sincerely values your business and is glad to hear you had an excellent visit. Drive safely, and thank you again for choosing Dana Ford!

May 18, 2023

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Service department is simply great. Colin my service advisor is particularly wonderful. Explained everything to me and made a potentially aggravating situation as pleasant as it could b More

by James.guercio
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Daly, Douglas Hansen, Collin Romer , Joseph Castera , Michael Bachrach

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May 19, 2023

Dana Ford Lincoln responded

We appreciate your five-star review, James. Our service team at Dana Ford is proud to hear Colin took good care of your vehicle. Thank you for choosing us!

May 12, 2023

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They picked up my car, did the requested service and returned the car (washed). All in a timely matter More

by cavicenti
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Workmanship
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Recommend Dealer
Yes
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May 17, 2023

Dana Ford Lincoln responded

Thank you for sharing your experience! We appreciate you trusting the Dana Ford team with your vehicle and hope we can be of service again in the future!

May 12, 2023

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Duper outstanding convenient and super great customer service. I have and will keep recommending this facility. They know exactly what you need More

by lucerito3198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Neil Barrow , Eric Iwulski, Arianna Keegan

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May 16, 2023

Dana Ford Lincoln responded

We're thrilled to hear about the convenient and outstanding customer experience you had at Dana Ford! Your recommendation means a lot to us and we're overjoyed to see that our team knew just what you needed! Thanks for choosing us, and hope to see you soon!

May 11, 2023

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fast east service nice clean bathroom courteous good good good fast easy service clean b More

by docusmc2656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Diane Creazzo, Lori Allotta, John Lomando , Neil Barrow , Eric Iwulski, Arianna Keegan

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May 15, 2023

Dana Ford Lincoln responded

Thank you for the positive feedback! We hope to see you again next time here at Dana Ford!

May 01, 2023

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Very courteous. Not a long wait like previous visits. Work done quickly and efficiently. Very happy More

by JOBEN11
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Yes
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May 03, 2023

Dana Ford Lincoln responded

We're thrilled to hear that your recent visit to Dana Ford resulted in such a positive experience! Our team takes pride in providing efficient and courteous service, and we're glad that you were pleased with the work done. Thank you for your support - we hope to see you again soon!

April 28, 2023

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Employee Rating

Over all it was a good experience with Dana. Even when the service department was very helpful. More

by parliament16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera , Nicholas Colangelo

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May 01, 2023

Dana Ford Lincoln responded

Thank you for reviewing your experience! We hope you won't hesitate to reach out if our Dana Ford team can be of service again in the future!

April 28, 2023

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Ford service has made big improvements within the past few years. Very good experience this time around. They quickly diagnosed and resolved my issues in a timely manner. Thank you Joe and Mike! More

by Tagliaferro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Neil Barrow , Eric Iwulski, Arianna Keegan, Tech Mike

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May 01, 2023

Dana Ford Lincoln responded

We're happy to hear that our Ford service has met your expectations, Tagliaferro! Joe and Mike take pride in providing efficient and effective service and we're glad they succeeded! Thanks for taking the time to share your experience with us here at Dana Ford!

May 01, 2023

Tagliaferro responded

Keep up the good work! I hope to continuously see Dana Ford improve!

April 27, 2023

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Employee Rating

I came in for a oil change, they noticed a oil leak. The team came up with a plan offerd it to me, gave me a rental fixed the problem and i have my vehical back running great. My gas last longer, still More

by popeye9114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Neil Barrow , Eric Iwulski, Arianna Keegan

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Apr 28, 2023

Dana Ford Lincoln responded

We're glad our team could take care of your oil leak and get your vehicle running great again! We appreciate your loyalty and look forward to continuing to serve you in the future! Thank you! - Dana Ford

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