Isaac Caraveo

Deceptive business practice- They sent out a mailer saying they wanted and needed to buy used trucks- said my 2016 Ford f150 was worth 28500 to them. I called and set up an appointment to come in- dro saying they wanted and needed to buy used trucks- said my 2016 Ford f150 was worth 28500 to them. I called and set up an appointment to come in- drove across town and when I came in they said, "oh, we have had a problem with the mailers going out with wrong figures and we don't know our mileage- we will offer 19500 for your truck." Really? $9,000 less? My truck has no damage, never in a accident, and mileage is average. I believe they DELIBERATELY sent out the mailers trying to get desperate people in and hoping to buy trucks for far lower figures. If they had a problem with the mailers, they should have said that up front- AND verified the mileage before I waste gas and 2 hours of my time- Just say on the call that the figures were wrong and give me an accurate range based on seeing the truck. I would NEVER do business with O'Meara now. More

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Your Dealership is your people and you are only as good as the people you work with !!! So this is a shout out for one of your people; Eissa Hizhley IS your Five Star !!!! as the people you work with !!! So this is a shout out for one of your people; Eissa Hizhley IS your Five Star !!!! More

by JOHNNYGRAZ Verified Customer Verified Customer

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Piece of trash. I’ve signed the contact and still have not gotten the car. No one, including the managers won’t help I’ve signed the contact and still have not gotten the car. No one, including the managers won’t help More

by Sam Verified Customer Verified Customer

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I special ordered my truck in March was told I would get it in July didn't come until November I got the truck incomplete no tailpipe tip on the exhaust no lariat F-150 on the side no cup holder small dent it in July didn't come until November I got the truck incomplete no tailpipe tip on the exhaust no lariat F-150 on the side no cup holder small dent in door. Not the way l thought I would get a truck for $70,000 More

by mustang.ranch Verified Customer Verified Customer

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Buyer beware! Look over your vehicle thoroughly inside and out!! I was so excited about my 2021 F-250 that I missed 3 decent sized dents and scratches! My fault!! Look over your vehicle thoroughly inside and out!! I was so excited about my 2021 F-250 that I missed 3 decent sized dents and scratches! My fault!! I took it to the body shop only to also realize that the passenger front fender was a shade of green instead of gray! I looked at the sales photo I had from their website and there it was! Green instead of gray! The sales team also had stories on why the carfax had discrepancies. According also to the salesman, this truck was owned by a friend of the Omeara owner and had lots of money so apparently took care of his vehicles! Obviously a truck with only 9,000 miles and it had been beat up a bit! One thing I did catch was it needed an alignment before I took it off the lot. When I contacted the salesman to get a reference for a body shop, I got fed lip service and then eventually blown off. Don’t make the same mistake I did! All the body shop bills is $3800. If you do buy from O’Meara, double and double check that vehicle again! More

by Golden0531 Verified Customer Verified Customer

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James very informative and helpful. Still trying to figure out the bells and whistles.still waiting for a copy of the extended warranty I purchased? Still trying to figure out the bells and whistles.still waiting for a copy of the extended warranty I purchased? More

by knlblyons Verified Customer Verified Customer

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Haven't been contacted about the cracked windshield i was told would be replaced and there's no engine cover on the engine customer service was fine at the dealership told would be replaced and there's no engine cover on the engine customer service was fine at the dealership More

by 37asen Verified Customer Verified Customer

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I will never purchase another car from this dealership. Horrible customer service, manipulation and disrespect. Worked with The general and sales manager which both were absolutely no help and not profess Horrible customer service, manipulation and disrespect. Worked with The general and sales manager which both were absolutely no help and not professional. Everything they say gets turned around and seems just to be a “miscommunicated” which is what they use as an excuse. Save your self a headache and find a better dealership. Very disappointed in the whole staff but who can blame them when they have lack of good management. More

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I'm a returning customer and am very happy with the service i recieve. They realky go above and beyond to help service i recieve. They realky go above and beyond to help More

by giese.matt73 Verified Customer Verified Customer

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Tried to order a vehicle through them. Initially they were very responsive, and the ordering process was easy. After I placed my order and was waiting for the order bank to open, the deale Initially they were very responsive, and the ordering process was easy. After I placed my order and was waiting for the order bank to open, the dealership had reached out to me zero times in 2 months, even after the order banks opened and other dealers were reaching out to me. I’ve called 4 times, and each time I was told I would get a call back. On my third call I frustratingly mentioned this, and I got a call back relatively quickly. The fourth time I called to cancel my order due to awful communication, they said they would call back and haven’t in over a week. No surprise. I didn’t know it was so hard to spend $80k+ on a vehicle. At least they don’t accept deposits until your order is allocated. More

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