Chris Mata

Have bought my last 3 vehicles them and have been very pleased with the service. Everyone has been very friendly. pleased with the service. Everyone has been very friendly. More

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The initial dealings were fine. But as soon as we had a deal, things started going poorly. We waited FOREVER for the finance guy to call us in. As I walked by his office, I noticed But as soon as we had a deal, things started going poorly. We waited FOREVER for the finance guy to call us in. As I walked by his office, I noticed him texting on his cell phone!— he looked up, surprised & said he was “just about “ to come &!get us. Sure — Then I spent a lot of time arranging to get my bank to approve a debit transaction to cover the cash due (keeping them late to accommodate me) only to learn the amount to be charged was over OMEARAS rules (!?) Then we had to wait almost another hour to get our truck ready!! We thought it odd that our salesperson was responsible for detailing & fueling— but he was & he told us finding diesel was causing further delays — We made a great effort to meet the agreement to have the $$ ready (a cashiers check was the ONLY payment— they wouldn’t take our personal check or let us mail it, even tho I was going to have to mail our extra key from our trade in anyway). The agreed upon pickup of the check did NOT happen. My 92 year old Dad waited all day for the promised pick up —I had to call & ask AGAIN to have it picked up (as agreed upon). I was also pressured to sign a PRE- filled out satisfaction sheet stating all items had been handled to a “5”. The one item was saying we had our first service dates set which we did NOT, but the salesman said since we lived out of town, this didn’t matter(!?) I tried texting and calling to ask about this & NEVER got a response. We did like our salesperson, but he dropped us as soon as the paperwork was signed. Now, we’ve learned that we cannot get license plates bc our bill of sale states our truck is a gas engine & it is a diesel. The temp tag expires today. Titling told me ‘someone’ tried to call us, but didn’t get a response!!! Totally false. The dealership has our address, email & BOTH cell phones— NONE of which had any messages about this issue. And! Why not MAIL the new Bill of sale with instructions to sign a newBOS??? Now we’re looking at fines for late licensing & a reissue of a temporary tag — we are VERY disappointed how this dealership has let their responsibilities fall through the cracks for us. More

by CD Verified Customer Verified Customer

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Excelente servicio. Sus empleados son muy amables y nos atienden muy bien nos dan toda la informacion Sus empleados son muy amables y nos atienden muy bien nos dan toda la informacion More

by MANUELFLORES4949 Verified Customer Verified Customer

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They have been incredibly helpful with my search for a car. The individual that helped the most was Chuck, who took the time to sit down and talk with me about what I was looking for and then texted me wh car. The individual that helped the most was Chuck, who took the time to sit down and talk with me about what I was looking for and then texted me whenever a car came in he thought I might be interested in. I had been to multiple other dealerships and never heard back from them but Chuck kept in contact with me and answered any question I had. More

by Molly2524 Verified Customer Verified Customer

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This dealership has very good service, sells good quality cars and friendly employees that speak Spanish which is excellent for me. cars and friendly employees that speak Spanish which is excellent for me. More

by miguel8115.mr Verified Customer Verified Customer

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Adrian was very nice and he Gelo us with everything that we need thank you Adrian we need thank you Adrian More

by ALICIA.BOLANOS88 Verified Customer Verified Customer

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Excellent service, professional quality, quickly and friendly. they are all very friendly. they listen carefully to customers to help them meet their needs. friendly. they are all very friendly. they listen carefully to customers to help them meet their needs. More

by RIEDEL REYES Verified Customer Verified Customer

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Great follow through from sales, financing and delivery. Sales rep did great job on sending info so we could select our car Sales rep did great job on sending info so we could select our car More

by Dollycvw Verified Customer Verified Customer

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Our access and logistics are complicated as we live 2. 5 hours away Michael has been completely accommodating and provides exceptional customer service!!! Thank you Mike!! 5 hours away Michael has been completely accommodating and provides exceptional customer service!!! Thank you Mike!! More

by lancehowe Verified Customer Verified Customer

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Your Dealership is your people and you are only as good as the people you work with !!! So this is a shout out for one of your people; Eissa Hizhley IS your Five Star !!!! as the people you work with !!! So this is a shout out for one of your people; Eissa Hizhley IS your Five Star !!!! More

by JOHNNYGRAZ Verified Customer Verified Customer

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