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544 Reviews of JC Cooper
December 11, 2025
I was at the dealership for service on my Toyota. My service advisor, JC Cooper took very good care of me. Communication was excellent, and his understanding of my description of my issues was remark My service advisor, JC Cooper took very good care of me. Communication was excellent, and his understanding of my description of my issues was remarkable . Every department was attentive, even the parts department kept coffee flowing.. More
by rmeier811
Verified Customer
December 09, 2025
I got an appointment quickly. Shop opened early and had cars moved so ready for appointments. Waited only about 40 minutes for my normal 6 month service. Back home by 8:00am. Shop opened early and had cars moved so ready for appointments. Waited only about 40 minutes for my normal 6 month service. Back home by 8:00am. More
by threetwosjoe
Other Employees Tagged: Austin Meek
December 09, 2025
Excellent service center! They diagnose your vehicle quickly and only recommend repairs that are necessary. Talk to JC Cooper. Best Service Advisor I’ve ever dealt with! They diagnose your vehicle quickly and only recommend repairs that are necessary. Talk to JC Cooper. Best Service Advisor I’ve ever dealt with! More
by SLANESMITH
December 07, 2025
I am always very pleased with my experience at Cobb County Toyota. We have been bring our cars for repairs and maintenance for years and have always been treated well. They communicate with us througho County Toyota. We have been bring our cars for repairs and maintenance for years and have always been treated well. They communicate with us throughout whichever service we are having done. JC is an excellent person to have on your team, he goes above and beyond for his customers. Thank you. More
by MELISSARI
December 06, 2025
J . C. was excellent and my problem with my gas door not opening was repaired in less than 15 min. I was impressed and quite happy. They are customer dri C. was excellent and my problem with my gas door not opening was repaired in less than 15 min. I was impressed and quite happy. They are customer driven; I will continue to go to this Toyota location for all my car needs.. Kudos! More
by MARILLSBOUNDARY
December 05, 2025
Dealership is clean and organized. Went there for regular maintenance, Zach who was our service agent explained the things to be done and the future maintenance (90,000) that gives us Went there for regular maintenance, Zach who was our service agent explained the things to be done and the future maintenance (90,000) that gives us an idea of how to prepare. More
by FLORESJ11
Other Employees Tagged: Zach Claybrooks
December 04, 2025
Came in for an odd brake issue and after a new set of brakes and bringing it back a second day the issue is still hasn’t been resolved. Find it a little weird the recommendation they suggested was keep brakes and bringing it back a second day the issue is still hasn’t been resolved. Find it a little weird the recommendation they suggested was keep driving until it gets worse. Problem is it seems unsafe to drive like this. Everyone was really nice and tried to help. No issues there. Just not happy with current state of my truck and no immediate fix for it. More
by michaeljamorski
December 04, 2025
The service is for most part exceptional when I have my car service. There was no change in this time. However, I was little taken back when I had to pay for the additional days for the loaner due extende car service. There was no change in this time. However, I was little taken back when I had to pay for the additional days for the loaner due extended time of the part for the my car delivered. Ian very thank for opportunity to have a vehicle to drive because I would have been stranded. The delivery of the part was out of my control. I really feel like the pricing should have been reduced off the the total price or possibly free. I will continue to bring my car for service for professional and courteous service. I was just very surprised and confused at the outcome of this. More
by cnelson370
Other Employees Tagged: David Cobb, Carlos Ortega , Simon Chan
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