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JR Reynolds
JR Reynolds at Shottenkirk Honda of Huntsville

JR Reynolds

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.8
143 Reviews
4.8

143 Reviews

Write a Review

Dealership Experience

26 yrs, 1 mo

Languages Spoken

English English

143 Reviews of JR Reynolds

March 10, 2026

Dealership Rating
Employee Rating

They always are able to answer what questions we have about our car as well as the staff is very courteous More

by Miss Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nelson, Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani

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Mar 10, 2026

Shottenkirk Honda of Huntsville responded

Thank you for trusting us with your Honda HR-V. It’s wonderful to hear our team provided courteous service and clear answers to your questions. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

March 09, 2026

Dealership Rating
Employee Rating

The service was awesome 👌 and fast 💯 recommend. The staff had an excellent and friendly attitude. More

by gaby-75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Gibbs, Sami Boustani

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Mar 09, 2026

Shottenkirk Honda of Huntsville responded

We appreciate your recommendation and are glad the service on your Honda was both quick and thorough. It’s great to know our team’s friendly approach stood out for you. We’ll be sure to share your kind words with everyone who helped. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

February 17, 2026

Dealership Rating
Employee Rating

The dealership is where we bought the car 5 years ago. We’ve always had it serviced there and are very happy with the quality of service that we receive. I would recommend it to my friend. More

by nurse.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase in the service department. He was very helpful and very courteous.

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Feb 18, 2026

Shottenkirk Honda of Huntsville responded

We appreciate you trusting us with your Honda CR-V service for the past five years. It’s rewarding to hear our team’s attention to detail continues to meet your expectations. Thank you for recommending us to your friend. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

February 13, 2026

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Employee Rating

Great and quick service, very professional thank you, I will return for serice. Aporeciate it very much. More

by pitik123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2026

Shottenkirk Honda of Huntsville responded

Thank you for your review. We’re glad JR and our team provided professional, efficient service on your Honda Pilot. We look forward to assisting you again for your next service. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

February 05, 2026

Dealership Rating
Employee Rating

The dealer has comfortable facilities to wait for maintenance or repair work and they have courtesy vans to offer rides if the customer wants to leave the car in the shop. If the customer decides to More

by htmafeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nelson, Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani

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Feb 05, 2026

Shottenkirk Honda of Huntsville responded

Thank you for the five-star review. It’s great to know our comfortable waiting area, snacks, coffee, and courtesy vans added convenience to your Honda service visit. We’re glad the wireless internet met your needs and look forward to assisting you again.

November 19, 2025

Dealership Rating
Employee Rating

I use this dealership for all my Honda Pilot service. They have always been great to deal with, and the service is great as well. More

by Organ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2025

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

October 22, 2025

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Employee Rating

They were quick and efficient— completed repairs ahead of the promised time and provided text updates/responses to all my questions. I’ll be back! More

by rebecca.billings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

October 16, 2025

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Employee Rating

Courteous, professional and timely. I will continue to patronize this dealership as long as I have a Honda. More

by Angela I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 16, 2025

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

October 09, 2025

Dealership Rating
Employee Rating

The service was great and the employees were very accommodating. I relaxed in the nice environment in which I was very comfortable. My next service will definitely be at that location. Thanks for bei More

by Catie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendan Bickleman

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Oct 09, 2025

Shottenkirk Honda of Huntsville responded

Thank you for choosing Shottenkirk Honda of Huntsville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

September 09, 2025

Dealership Rating
Employee Rating

Highly recommend! !! Everyone was so friendly and helpful. Was given explanation for every step taken during my scheduled service appointment. Everything was handled in More

by Tammy.logan61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sami Boustani

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Sep 10, 2025

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

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