Scott Rockett
Scott Rockett at Shottenkirk Honda of Huntsville

Scott Rockett

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
100 Reviews
4.9

100 Reviews

Write a Review

100 Reviews of Scott Rockett

April 21, 2024

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Scott is a great guy, he upfront about the cost and options so we know what to expect. More

by TDT107
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Recommend Dealer
Yes
Apr 21, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

April 16, 2024

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Good service but credit card surcharge is lame. Include all your costs in your price or let’s all go back to a cash society like 50 years ago. More

by DODENGINEER
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Recommend Dealer
Yes
Apr 16, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 15, 2024

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I have specifically asked for Scott since I initially purchased my 2019 Pilot. I absolutely trust him and lean heavily on his advice, opinions, and guidance. More

by WES.BROWN
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Recommend Dealer
Yes
Apr 15, 2024

Shottenkirk Honda of Huntsville responded

We are very happy to hear that Scott provides you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 13, 2024

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Justin Gibbs is straightforward and honest. I like his approach to the process. The lady that takes care of the coffee are is so nice. I like Schottenkirk's way of taking care of the customes w More

by PRDEPDOG
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Recommend Dealer
Yes
Apr 14, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Justin here at Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

April 11, 2024

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The service department is convenient, timely and can be trusted to give you the truth. More

by THATSME63
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Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner

Apr 12, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 11, 2024

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As always, I was greeted with a smile and my concerns were listened to. Scott Rockett, my service advisor made sure that he understood the issues and then checked to be certain that I didn’t have any sch More

by JILLSTALLCUP
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Recommend Dealer
Yes
Apr 12, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 08, 2024

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Good customer service, the extended warranty cover a percentage of the repair costs. I did not like my vehicle at the shop over weekend. More

by KLDAVIDSON01
Service Price Transparency
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Recommend Dealer
Yes
Apr 09, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

April 07, 2024

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Great service on my MDX and reasonable prices. While they can talk to you about potential other maintenance requirements, they were not pushy. More

by WELDON.HILL
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Recommend Dealer
Yes
Apr 07, 2024

Shottenkirk Honda of Huntsville responded

Weldon, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

April 05, 2024

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Great service. Honest dealings. I was very happy. Will return in the future for continued service. More

by LEAPHARTJR
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Recommend Dealer
Yes
Apr 06, 2024

Shottenkirk Honda of Huntsville responded

Lea, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

April 03, 2024

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Awesome, speedy service as usual. Scott worked with me as the part needed had to be special ordered. Professional and timely communication, as usual! More

by WB5RZX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Shottenkirk Honda of Huntsville responded

Thank you! Scott and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

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