Scott is a great guy, he upfront about the cost and
options so we know what to expect.
options so we know what to expect.
More
by TDT107
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2024 -
Shottenkirk Honda of Huntsville responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.
Good service but credit card surcharge is lame.
Include all your costs in your price or let’s all go back to a cash society like 50 years ago.
Include all your costs in your price or let’s all go back to a cash society like 50 years ago.
More
by DODENGINEER
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2024 -
Shottenkirk Honda of Huntsville responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
I have specifically asked for Scott since I initially
purchased my 2019 Pilot. I absolutely trust him and lean heavily on his advice, opinions, and guidance.
purchased my 2019 Pilot. I absolutely trust him and lean heavily on his advice, opinions, and guidance.
More
by WES.BROWN
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2024 -
Shottenkirk Honda of Huntsville responded
We are very happy to hear that Scott provides you with such a positive experience! We sincerely value your business and look forward to your next visit.
Justin Gibbs is straightforward and honest.
I like his approach to the process. The lady that takes care of the coffee are is so nice. I like Schottenkirk's way of taking care of the customes w
I like his approach to the process. The lady that takes care of the coffee are is so nice. I like Schottenkirk's way of taking care of the customes who have to wait on their vehicles. The only thing that I would improve is that they need to offer more service specials.
More
by PRDEPDOG
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2024 -
Shottenkirk Honda of Huntsville responded
Thanks for sharing your thoughts about your experience with Justin here at Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!
The service department is convenient, timely and can be
trusted to give you the truth.
trusted to give you the truth.
More
by THATSME63
Verified Customer
Verified Customer
Service Price Transparency
Apr 12, 2024 -
Shottenkirk Honda of Huntsville responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
As always, I was greeted with a smile and my concerns
were listened to. Scott Rockett, my service advisor made sure that he understood the issues and then checked to be certain that I didn’t have any sch
were listened to. Scott Rockett, my service advisor made sure that he understood the issues and then checked to be certain that I didn’t have any scheduled maintenance that needed to be taken care of. I received a call giving me an update and confirming that the plan we had discussed was still good.
My driver for the shuttle, was personable and was an excellent driver. It was a joy to ride with him.
When I picked up my vehicle things were in order and ready for me. There was no extra waiting and I was checked out in a very short period of time.
More
by JILLSTALLCUP
Verified Customer
Verified Customer
Service Price Transparency
Apr 12, 2024 -
Shottenkirk Honda of Huntsville responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Good customer service, the extended warranty cover a
percentage of the repair costs. I did not like my vehicle at the shop over weekend.
percentage of the repair costs. I did not like my vehicle at the shop over weekend.
More
by KLDAVIDSON01
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2024 -
Shottenkirk Honda of Huntsville responded
Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville
Great service on my MDX and reasonable prices.
While they can talk to you about potential other maintenance requirements, they were not pushy.
While they can talk to you about potential other maintenance requirements, they were not pushy.
More
by WELDON.HILL
Verified Customer
Verified Customer
Service Price Transparency
Apr 07, 2024 -
Shottenkirk Honda of Huntsville responded
Weldon, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!
Great service.
Honest dealings. I was very happy. Will return in the future for continued service.
Honest dealings. I was very happy. Will return in the future for continued service.
More
by LEAPHARTJR
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2024 -
Shottenkirk Honda of Huntsville responded
Lea, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!
Awesome, speedy service as usual.
Scott worked with me as the part needed had to be special ordered. Professional and timely communication, as usual!
Scott worked with me as the part needed had to be special ordered. Professional and timely communication, as usual!
More
by WB5RZX
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2024 -
Shottenkirk Honda of Huntsville responded
Thank you! Scott and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.