Michael Weesner
Michael Weesner at Shottenkirk Honda of Huntsville

Michael Weesner

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.8
120 Reviews
4.8

120 Reviews

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120 Reviews of Michael Weesner

April 25, 2024

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Employee Rating

In and out fast. Got there and everything went just as planned. No further comment. More

by TOPPESTCAT
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 26, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

April 24, 2024

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Service is too expensive and a 3% card fee with no warning is hateful. If I'd known ahead of time I would have brought a check. More

by STUPIDMAIL2021
Recommend Dealer
Yes
Apr 24, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your feedback. We will share your comments with the team, and we hope you will give us another opportunity to serve you. Please don't hesitate to reach out to us directly if you'd like to discuss this matter in more detail!

April 21, 2024

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Very classy and prompt dealership. No wait time! As soon as I arrived, the service team was right there helping me! More

by nadiamatthews28
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 22, 2024

Shottenkirk Honda of Huntsville responded

nadia, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 18, 2024

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It was an easy and pleasant experience. It was the first time having my new vehicle serviced. The drop off point was very clean and open and it was a nasty rainy day. It was a quick and More

by DEANNA_MOM3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Gibbs

Apr 18, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review, Deanna. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

April 18, 2024

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Employee Rating

I was pleased with the service advisor and the service (it was only an oil and filter change) but very displeased about the new policy of charging 3% for credit card usage when the prices for the service More

by ASIRISH2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 21, 2024

Shottenkirk Honda of Huntsville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 17, 2024

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Wonderful service! The facility was very clean and sanitary. The staff was very nice and patient and went above and beyond to take care of my vehicle needs. More

by J.FOST99
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 16, 2024

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Good service but credit card surcharge is lame. Include all your costs in your price or let’s all go back to a cash society like 50 years ago. More

by DODENGINEER
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 15, 2024

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Employee Rating

I left with what I had mostly hoped for in today's economy. William Strong was fantastic and a big help with all of my concerns. More

by A1CCHASEDUNN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zac Biddle , William Strong

Apr 16, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 14, 2024

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They are always so friendly and helpful! Service is handled in a timely manner and the staff is personable. More

by JCODOM934
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 13, 2024

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Employee Rating

Justin Gibbs is straightforward and honest. I like his approach to the process. The lady that takes care of the coffee are is so nice. I like Schottenkirk's way of taking care of the customes w More

by PRDEPDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Justin here at Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

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