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Sami Boustani
Sami Boustani at Shottenkirk Honda of Huntsville

Sami Boustani

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
77 Reviews
4.9

77 Reviews

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77 Reviews of Sami Boustani

April 23, 2024

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Speedy service and helpful in answering my questions about a recent recall. I highly recommend this location. More

by brenbuehler
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Yes
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Apr 23, 2024

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

April 22, 2024

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Sami is always very nice, knowledgeable, and suggests things I may want to consider to keep in mind for future things to check on. The facility is extremely clean. The employees are courteous, helpful, a More

by MARY4U
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick, Driver

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Apr 22, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 20, 2024

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I was disappointed to find out that 3% charge is being applied to credit card use. Seems this should be part of doing business since not everyone carries all of cash or checks. More

by NARUMJ4
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Yes
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Apr 21, 2024

Shottenkirk Honda of Huntsville responded

Thank you for visiting our service department. We will share your comments with the team. Please don't hesitate to let us know if we can be of further assistance.

April 16, 2024

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Good service but credit card surcharge is lame. Include all your costs in your price or let’s all go back to a cash society like 50 years ago. More

by DODENGINEER
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, JR Reynolds, Justin Gibbs

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Apr 16, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 14, 2024

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JP was on the ball when he called in response to my inquiry. I took a test drive with him and he was very respectful of my need to listen and access the features of the car. He was able to work quick More

by KEYC42
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Recommend Dealer
Yes

Other Employees Tagged: Rick Cantrell, JP Ketteman

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Apr 15, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

April 09, 2024

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Everything went well from the beginning to end. Stress free from phone call to pickup. More

by KARENHEYSE
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Yes
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Apr 09, 2024

Shottenkirk Honda of Huntsville responded

KAREN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

April 07, 2024

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Great service on my MDX and reasonable prices. While they can talk to you about potential other maintenance requirements, they were not pushy. More

by WELDON.HILL
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, JR Reynolds, Justin Gibbs

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Apr 07, 2024

Shottenkirk Honda of Huntsville responded

Weldon, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

April 01, 2024

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-Took care of me quickly, was in and out much sooner than expected and everyone was helpful and courteous. More

by RESTAFFORD12
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, JR Reynolds, Justin Gibbs

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Apr 01, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 01, 2024

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Liked it much better when Jerry Damson owned it. Price was twice as much as a year ago for an oil change!!! More

by OSHEAPJS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, JR Reynolds, Justin Gibbs

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Apr 02, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

March 28, 2024

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Love shottenkirk Honda great customer service always let you know about your vehicle and the cost More

by HELENAJONES510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, JR Reynolds, Justin Gibbs, Tim Reischauer

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Mar 28, 2024

Shottenkirk Honda of Huntsville responded

HELENA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

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