Jack Nguyen
Jack Nguyen at Herb Chambers Ford of Braintree

Jack Nguyen

Service Advisor

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

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4.6
226 Reviews
4.6

226 Reviews

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226 Reviews of Jack Nguyen

August 15, 2025

Dealership Rating
Employee Rating

No pressure. Polite and professional. Straightforward and easy to deal with service department. Work is performed on time and to a good standard. More

by JYip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khoa

August 13, 2025

Dealership Rating
Employee Rating

Called 4 times over 1-1/2 hours with no call back from Jack. Very poor customer service. More

by mary_noel
Service Communication
Recommend Dealer
No

July 30, 2025

Dealership Rating
Employee Rating

Cindy was so helpful in getter service on my roof shade. She even helped in getting the repair cost reduced. Very friendly staff. Feels like family. More

by Cmaser56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Smith , Cindy!! The BEST!!!

Jul 31, 2025

Herb Chambers Ford of Braintree responded

We're so glad Cindy and the team made you feel at home. We appreciate your business and hope to see you again at Herb Chambers Ford of Braintree!

July 25, 2025

Dealership Rating
Employee Rating

Recently had one of our fleet vehicles in for service. The service department is outstanding. I worked with Cindy as I have in the past. Cindy is excellent to work with, very knowledgeable and experienced More

by jjf65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Lewis

Jul 28, 2025

Herb Chambers Ford of Braintree responded

Hi! We're so happy you enjoy working with Cindy and the team! Thank you for choosing Herb Chambers Ford of Braintree and sharing your experience. See you again next time!

July 15, 2025

Dealership Rating
Employee Rating

They have knowledgeable technicians. Service efficient and prices are very reasonable. I would recommend Herb Chambers. More

by galfoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Herb Chambers Ford of Braintree responded

Thank you for the great review! It is gratifying to know that you would recommend us, and we look forward to seeing you again next time here at Herb Chambers Ford of Braintree!

July 15, 2025

Dealership Rating
Employee Rating

Customer service is the best they do everything you want and do it with respect to their customers More

by mds495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindi

Jul 16, 2025

Herb Chambers Ford of Braintree responded

We’re glad we could go that extra mile for you! Thank you for choosing us! - Herb Chambers Ford of Braintree

July 15, 2025

Dealership Rating
Employee Rating

Service was exceptional. Appt started on time and finished in a timely manner. Cindy waited on me and was wonderful all in all it was a great experience. More

by katmanduto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Smith , Cindy

Jul 16, 2025

Herb Chambers Ford of Braintree responded

Hi Katmanduto, we're glad to hear your service experience was smooth and timely with Cindy will be happy to know she made a great impression at Herb Chambers Ford of Braintree. We look forward to serving you again! Safe travels!

July 15, 2025

Dealership Rating
Employee Rating

I worked with Jack for getting my vehicle serviced. He was great with communication everything being done to my car in timely manner! Would highly recommend Herb Chambers Ford of Braintree to anyone! F More

by Joe752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Gamble

Jul 16, 2025

Herb Chambers Ford of Braintree responded

Hi Joe - Thank you for recommending Jack and our Herb Chambers Ford of Braintree team! We appreciate your business and hope to see you again down the road. Have a great day!

July 12, 2025

Dealership Rating
Employee Rating

My experience with Herb CHAMBERS FORD of Braintree was they provided Excellent Service and excellent customer service. More

by ebonilla1963
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Smith , Cindy

Jul 14, 2025

Herb Chambers Ford of Braintree responded

Hi Ebonilla! We are thrilled to hear this was your experience! Thank you for choosing Herb Chambers Ford of Braintree and for highlighting our awesome team.

July 10, 2025

Dealership Rating
Employee Rating

Great service and qualified repairs, I have been bringing my truck there for years. Friendly & More

by robertlwaldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Herb Chambers Ford of Braintree responded

Robert, thank you for trusting the Herb Chambers Ford of Braintree team with the care of your truck! We appreciate your continued support and look forward to seeing you at your next visit!

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