Jack Nguyen

Great customer service and very friendly people. Always a pleasure bringing my vehicle in for service. Always a pleasure bringing my vehicle in for service. More

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Close to me, very clean place, quick appointment,fast diagnostic quick work,l am very satisfied. diagnostic quick work,l am very satisfied. More

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From the moment you walk in they are friendly, knowledge and will bend over backwards to get you the best deal. and will bend over backwards to get you the best deal. More

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I always go to the dealership cause they’re very friendly and knowledgeable. They take the time to explain everything to you. and knowledgeable. They take the time to explain everything to you. More

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Excellent service! Friendly staff, quick turnaround. I would highly recommend to my friends and family Friendly staff, quick turnaround. I would highly recommend to my friends and family More

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Brought my truck in for an update to the SYNC system, they ended up breaking the truck instead of updating it. Now left with a truck that has no radio, backup camera or any working screen. The kicker the they ended up breaking the truck instead of updating it. Now left with a truck that has no radio, backup camera or any working screen. The kicker they said it’s my fault they broke it and want me to pay the $1500+ to fix their mistake. Completely outrageous and full of a bunch of deceiving employees. Will never be going back to such an dog xxxx service department. More

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Very helpful and polite. Helped me on the phone and meet me in the garage when I arrived. Helped me on the phone and meet me in the garage when I arrived. More

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Work was done well. No issues at all. Will go back again for next oil change No issues at all. Will go back again for next oil change More

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I don’t take my truck anywhere, but Herb Chambers Derrick I deal with on a regular basis. He’s great. He gets back to you. Let you know what’s going on and I always get the truck back the way I left it so th I deal with on a regular basis. He’s great. He gets back to you. Let you know what’s going on and I always get the truck back the way I left it so thank you. More

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poor customer service. service advisor jack dropped the ball when it came to repair. I was supposed to get rim repair which rim wasn't 100% complete. brought it to jacks at service advisor jack dropped the ball when it came to repair. I was supposed to get rim repair which rim wasn't 100% complete. brought it to jacks attention which he confirmed. was told that they would need to hold my car for 2 additional days to fix repair. jack told me my car was ready and fixed. when car got dropped off it came with same scratch I confirmed with jack. then after confronting them about it they tried to gaslight me and said it was a different wheel. confirmed that it was the same wheel in question. reached out to general manager for apology. Scott wasn't apologetic at all despite me being in the right. he is willing to pay for the repair but isn't willing to pay for the rental during the downtime for the repair nor willing to provide a loaner. More

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