Dealership Experience
22 yrs, 8 mos
Industry Experience
33 yrs, 1 mo
Specialties & Trainings
Audi Certified Expert
19 Reviews
Write a Review19 Reviews of Jake Auslander
May 03, 2018
Quick and Direct Found a car I liked at this dealership and called them up. I asked for sales and got in touch with Jake. I asked direct question and got direct answer Found a car I liked at this dealership and called them up. I asked for sales and got in touch with Jake. I asked direct question and got direct answers, there was no pressuring to come in. I asked for the total out the door cost, estimated payments, and flexibility in pricing. Got quick answers on the phone right away, with no call backs. Once I was satisfied with the price after a little negotiation I informed them that I would be in the next day and at what time. When I got there I viewed and drove the car and everything was as described. The paperwork as already for me and most importantly the price was exactly as discussed. Very professional and straight forward. A nice change compared to many dealers who play games and skew information and numbers. Would recommend this place to anyone looking for an Audi. More
Other Employees Tagged: Rui Tome
April 27, 2018
Happy Customer Very pleased with the superb service, excellent customer care, meticulous and courteous staff and dealership. Delighted to have Mr. Jake Auslander as Very pleased with the superb service, excellent customer care, meticulous and courteous staff and dealership. Delighted to have Mr. Jake Auslander as my salesman. What a fine gentleman! And your service staff, as well as your parts department, are all most accommodating. Thank you to you all~ More
Other Employees Tagged: Dawn McAdam, David Mizera, Orlando Nieves, Robert Velazquez
March 17, 2018
Do not hesitate to talk to Jake We found ourselves waiting in between paper work and appraisals for my trade in. Every question I had he answered and every detail was covered by him We found ourselves waiting in between paper work and appraisals for my trade in. Every question I had he answered and every detail was covered by him and his team. Honestly I had so much fun just shooting the sh** talking to James that negotiations on the pricing was like haggling a close friend down on something he’s been meaning to get rid of. Please don’t hesitate giving DCH Audi a try and if you do ask for Jake Auslander. I’ll be back!!! More
February 24, 2018
great pre-owned purchase experience Just call Jake, he's been with the dealership for many years and will give you an honest, no nonsense deal with no surprises. Oh and they have great c Just call Jake, he's been with the dealership for many years and will give you an honest, no nonsense deal with no surprises. Oh and they have great coffee while you're waiting for service. Many thanks. More
February 17, 2018
Exceptional car buying experience My sales person was fantastic. Made the whole buying experience very simple and stress free. Would highly recommend your dealership to friends and fam My sales person was fantastic. Made the whole buying experience very simple and stress free. Would highly recommend your dealership to friends and family. I would buy from you again as well! Very impressed with everything. More
December 22, 2017
great experience Though it took longer than anticipated due to recall the team was awesome to work with kept me informed and I would love to purchase from them again Though it took longer than anticipated due to recall the team was awesome to work with kept me informed and I would love to purchase from them again More
Other Employees Tagged: Shonta Scott-Belfield
November 25, 2017
Wonderful experience! We just purchased our sixth auto from DCH Audi - they are so easy to work with, it makes buying a car a gun experience! Manager Al Khouri and sales a We just purchased our sixth auto from DCH Audi - they are so easy to work with, it makes buying a car a gun experience! Manager Al Khouri and sales associate Jake Auslander always go out of their way to make our experience positive. We just traded in our two Audi's (an A6 and a TT) for two new vehicles (A6 and A5) and are just delighted with our purchase. We highly recommend this dealership! More
Other Employees Tagged: Dawn McAdam, Robert Kearns, Robert Velazquez , Al Khouri -manager
December 04, 2016
Great experience My salesman Jake Auslander was efficient and very helpful in showing me the availability of the exact car I was interested in. He had all documents re My salesman Jake Auslander was efficient and very helpful in showing me the availability of the exact car I was interested in. He had all documents ready when I came in to pick up the car and went through the overview and use of new vehicle. I did not have any long wait and he was very professional. More
Other Employees Tagged: Jake Auslander
October 15, 2016
Great job! All my paperwork was prepared ahead of time the whole experience was very good, easy and fast. All the sales personal was very professional and courte All my paperwork was prepared ahead of time the whole experience was very good, easy and fast. All the sales personal was very professional and courteous. More
Other Employees Tagged: Jake