James Bertram Jr | Page 8

Chad was very helpful and made sure to find the perfect car for me! He responded quickly to questions and communicated well to make sure I got the car I wanted. car for me! He responded quickly to questions and communicated well to make sure I got the car I wanted. More

by AMRA013 Verified Customer Verified Customer

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Jenai, was wonderful to work with, she made my first time buying experience as smooth as possible. She was very informative on all questions asked and when it was all all over I left the owner of preowned ca buying experience as smooth as possible. She was very informative on all questions asked and when it was all all over I left the owner of preowned car. Will definitely send referrals Jenai’s way. James was a delight to work with as well, very smooth and easy process with reviewing and signing all paperwork.Much appreciated. More

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Excellent customer service, would definitely come back Jenai was a pleasure to work with no complaints.! Jenai was a pleasure to work with no complaints.! More

by ppdavis09 Verified Customer Verified Customer

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Chad was excellent to deal with. Fun, accommodating and no BS. Most pleasurable vehicle purchase. Fun, accommodating and no BS. Most pleasurable vehicle purchase. More

by jcboyd2015 Verified Customer Verified Customer

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Great sales staff, Jenai was great to work with as she was very helpful. I also worked with Chelsea before getting to the dealer to ensure they had what I was looking for. Chelsea even checked in on my was very helpful. I also worked with Chelsea before getting to the dealer to ensure they had what I was looking for. Chelsea even checked in on my wife and I while we were at the dealership. It was great to find the car we were looking for. The only complaint would be the long wait time to purchase the vehicle (with cash). The car was ready for us to test drive when we go to the dealership at 11AM and within 20 minutes of the test drive and returning to the dealer we decided to purchase the vehicle. It was nearly 2PM (~3 hours) before we went back to do the paperwork to purchase the vehicle. Working with James in the Finance Department was a good experience as he had everything ready and was a quick process when we were in his office, it just took a LONG time to get there. More

by SCHULTEJ_1998 Verified Customer Verified Customer

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I first had to deal with service dept do to a nail being in my tire. They patched up tire after that everything was fine. I live in an area where they’re doing construction heavy so maybe a couple wks to mo in my tire. They patched up tire after that everything was fine. I live in an area where they’re doing construction heavy so maybe a couple wks to month later I had 2 flat tires again. When taking car in it sat the entire wked I was told new tires were being ordered. When Monday came around no new tires they patched tires again. Mind me one of the tires is the one they had already patched so that leaves it to had been patched twice. I was told by service manager it looked like my car had been vandalized after I explained living in construction zone. Which it was out of place for him to even say that to me. Now that my tires have been patched my car hasn’t rode smooth since. I took back to service dept to get tires balanced to see if that was the issue. They told me my tires were perfectly balanced but car still isn’t riding smooth. At this point I’m at a road block don’t know what to do. I don’t normally do bad reviews but I’m an unsatisfied customer & only have car for going on 3 months now. I just want my car to ride smooth like it did before taking it in to be serviced. More

by harrisbria12 Verified Customer Verified Customer

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It’s been a stressful month of trying to find an affordable and reliable car after mine was stolen. Jenai was so kind, patient, and helpful! Buying a car on your own as a woman can be daunting and o affordable and reliable car after mine was stolen. Jenai was so kind, patient, and helpful! Buying a car on your own as a woman can be daunting and overwhelming, but she helped me get the right one for me! I feel relieved and confident in what I bought! More

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Very easy to work with. Helped with my car and showed me the ropes. Very friendly. Helped with my car and showed me the ropes. Very friendly. More

by Embenv10 Verified Customer Verified Customer

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This dealership helped me find a great vehicle for a decent price and helped me through the process to purchase it. Even when we ran into some roadblocks they worked to help me over come them. Great job decent price and helped me through the process to purchase it. Even when we ran into some roadblocks they worked to help me over come them. Great job overall. More

by jharris30 Verified Customer Verified Customer

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All the help we needed. Knowledgeable and friendly from Chad to the finance Manager. Very good experience. Thank you! Knowledgeable and friendly from Chad to the finance Manager. Very good experience. Thank you! More

by KARYNTHOM Verified Customer Verified Customer

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