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James Gibbons
James Gibbons at Herb Chambers BMW of Boston

James Gibbons

Service Advisor

Herb Chambers BMW of Boston

1168 Commonwealth Ave
Boston, MA 02134

4.7
208 Reviews
4.7

208 Reviews

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208 Reviews of James Gibbons

May 02, 2024

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Judith was a pleasure to work with and handled the situation with care. Chat wait to visit again More

by Bgthree.bg
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Recommend Dealer
Yes

Other Employees Tagged: Higor Teixeira, Janely Canuala, Hank Santos , Julieth

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May 02, 2024

Herb Chambers BMW of Boston responded

We're so glad you had a five-star visit with Judith! We appreciate your kind words and look forward to serving you in the future! - Herb Chambers BMW of Boston

April 30, 2024

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Enjoyed my experience at herb Chambers bmw, James was very helpful, service was fast and easy More

by Sagittarius02905
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Recommend Dealer
Yes

Other Employees Tagged: Matt Krappe

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Apr 30, 2024

Herb Chambers BMW of Boston responded

We really appreciate you taking the time to leave Herb Chambers BMW of Boston this awesome review, thank you!

April 05, 2024

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For service calls, the dealership always gets me in and out quickly and easily. Thx! More

by sow.ibises.0k
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Yes
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Apr 05, 2024

Herb Chambers BMW of Boston responded

We really appreciate you taking the time to leave Herb Chambers BMW of Boston this awesome review, thank you!

March 28, 2024

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James Gibbons is an excellent service advisor. He provided excellent customer throughout the entire processs More

by Amy.s.smith
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Yes
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Mar 28, 2024

Herb Chambers BMW of Boston responded

Hi Amy S! We're so glad to know that James provided excellent service during your visit to Herb Chambers BMW of Boston. Thanks for sharing this positive feedback!

March 25, 2024

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James Gibbons is the best, explains things clearly and is on time and responsive to customer needs. More

by psib
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Recommend Dealer
Yes
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Mar 26, 2024

Herb Chambers BMW of Boston responded

We really appreciate you taking the time to leave Herb Chambers BMW of Boston this awesome review, thank you!

March 18, 2024

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The crew are very Courteous; keep customers informed, reasonable priced for the service, and nice waiting area. More

by Markyang20
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Recommend Dealer
Yes

Other Employees Tagged: Matt Krappe, Higor Teixeira, Hank Santos

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Mar 18, 2024

Herb Chambers BMW of Boston responded

Hi Mark! We're glad to know that you had a positive experience with our team at Herb Chambers BMW of Boston. We strive for excellent customer service and reasonable pricing, so it's great to see that reflected in your visit. Thanks for the review!

March 17, 2024

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The service department is excellent. I have been bringing my cars here since 2007 and i have always been completely satisfied. The service director, Matt Krapee and Service advisors alw More

by msomd65
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Recommend Dealer
Yes

Other Employees Tagged: Matt Krappe, Higor Teixeira

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Mar 18, 2024

Herb Chambers BMW of Boston responded

We're delighted to know that you've had consistently great experiences with our service department at Herb Chambers BMW of Boston. Your recommendation means a lot and we'll be sure to pass your kind words on to Matt Krapee and the rest of the team!

March 12, 2024

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My car was disabled and towed to the dealer. The service was very responsive and was good about keeping me informed on the status of the work on my car. More

by psamson
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Yes
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Mar 12, 2024

Herb Chambers BMW of Boston responded

Hi P Samson! We're glad to know that our team at Herb Chambers BMW of Boston was able to provide you with responsive service and keep you updated on your car's status. Thank you for sharing this positive feedback!

March 01, 2024

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James is the best. Always great customer service and is thoughtful on suggestions to keep my car running at its best. More

by bobjacobs44
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Recommend Dealer
Yes
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Mar 04, 2024

Herb Chambers BMW of Boston responded

We're glad to know that James and our team at Herb Chambers BMW of Boston have been able to provide you with top-notch service! We appreciate your feedback, and we'll continue doing our best to keep your car running smoothly! Safe travels!

February 29, 2024

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James could not have been more helpful in having a loaner for me while my car was being serviced. Took a little longer for the service because of parts not in but once I got it back everything has been terr More

by rjg0926
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Recommend Dealer
Yes
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Feb 29, 2024

Herb Chambers BMW of Boston responded

We're glad to know that James was able to assist you with a loaner during your service visit at Herb Chambers BMW of Boston. We apologize for any delay due to parts availability, but we're happy everything is terrific now! Thanks for sharing your experience!

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