"First car purchased - beyond satisfy customer"
I had the pleasure of getting my first car purchased with the help of Sheraz and Justin in Sept 2016. Great people and highly recommend the two. They are very professional, efficient, and knowledgeable. Till this day I enjoy stopping by too see them when my car is getting service, very welcoming and great sense of humor. Preferred location an worth the trip. Looking forward to future purchases and referrals.
"Best Experience Ever!"
This is the first BMW I've ever leased, and working with Kevin Bugbee has been an absolutely positive experience. He's a great listener, understands what's important to the customer, and demonstrated both patience and tenacity throughout the entire process. His tenure with the dealership is also to be respected and valued from the consumer level.
"Above and beyond. "
From my first test drive with Kevin to the first service appointment for my new 3-series, the experience I've had at Herb Chambers BMW of Boston has been nothing less than premium, top shelf. Kevin is engaging, patient, entertaining, informative, and has changed the way I perceive humans who happen to sell cars. The personal investment I've experienced from Kevin, and others at HC, has given me confidence that I'm always in trustworthy hands. Well done. The way a car dealership SHOULD be.