James Pitney

My whole experience with this dealership was unprofessional and awful. My phone calls to “the dealership” it turns out we’re to a call center - not the actual dealership even though they made i unprofessional and awful. My phone calls to “the dealership” it turns out we’re to a call center - not the actual dealership even though they made it seem this way - so information was inaccurate and prices/rates agreed over the phone not honored in person. Absolutely infuriating!! More

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Dishonest. Anyone attempting to purchase a vehicle at this Huntington VW dealer, or their affiliate Smithtown VW, better turn the xxxx around and leave witho Anyone attempting to purchase a vehicle at this Huntington VW dealer, or their affiliate Smithtown VW, better turn the xxxx around and leave without the headache. Especially if you deal with Eli. Incompetent liar. If you're wise to their tactics you will find numerous ways that they try to screw you over. Bunch of losers from sales, to finance, and straight to the manager. I made a mistake of ordering my vehicle through VW's website to this dealer and was forced to relinquish my order because of their inflated in-house only financing rates, 7k over sticker on a car that I ordered b.s., and sneaky fake discounts they try to make you think that your getting while they essentially steal your State and Federal tax rebates from you by inflating the sticker price. Fyi for anyone that is still reading this, I sat down with that loser Eli on a Saturday worked out a deal that I was unhappy with and took notes every step of the way. On Monday I go to pick up the car and they raised the price on me by 2k without telling me. Seems like when I squeezed them up on my trade-in a couple grand, which by the way was nearly fair market value, they then increased the sticker price on me to compensate for that and I noticed at the finance desk. You have to look at their computer to see whats going on. Eli intentionally writes the order so that its barely comprehensible, supposedly reflecting that I'm paying 5K over sticker the price but in the computer system its different. Definitely take notes to compare at the end. I brought it to the Managers attention and he could have cared less. Would not honor the previously agreed upon 5k over sticker. "This is the price". He said I didnt know basic math. There isnt a auto loan calculator on the internet that could possibly figure out the monthly payment that they set up for me. Who the xxxx knows what else they were lying to me about. After this I had enough and walked out. Also note: Forget about getting your own loan. They will only allow financing through their affiliated banks in which they receive a kickback while screwing you over on the interest rate regardless of how good your credit is. Tell me that prime rate is 6%.. not a chance. I called my back and on speaker phone they said 4%. Extremely greedy. And... Shame on VW USA for setting up a pre-order system this bad. More

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My third tiguan I came in for my third Tiguan, I was helped by James Pitney...who made my third experience wonderful. I thought I knew a lot ,but some changes had bee I came in for my third Tiguan, I was helped by James Pitney...who made my third experience wonderful. I thought I knew a lot ,but some changes had been made, James was informative and patient! More

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Seemless transition from Passats to a Tiguan and Jetta Shawn and James listened to our requests and needs and tailored an early lease turn in plan that exceeded our expectations! This is our third round of Shawn and James listened to our requests and needs and tailored an early lease turn in plan that exceeded our expectations! This is our third round of leasing from VW of Huntington and they made us feel like a new customer and more importantly wanted us to remain in the Volkswagen family. Our new Tiguan Wolfberg and Jetta SE are awesome!!! Thanks Guys More

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Excellent experience, again! I got my first VW lease from VW of Huntington 3.5 years ago and I was very happy. They periodically check in to make sure everything was good with the I got my first VW lease from VW of Huntington 3.5 years ago and I was very happy. They periodically check in to make sure everything was good with the car and if there is anything they can do to help. My lease was almost up and I was interested in learning about trade-in programs. I spoke to James we set up an appointment to come in. He is very professional and knowledgeable about the new models and programs. My wife and I had a price in mind when we walked in and James/team beat it! We did some paperwork and 1.5 hours later we were in our new car. James is a pleasure to work with and is very personable. We also worked with Bob, who remembered us from the first time we got our car there. He is great to work with; very upfront and makes all the finance stuff a breeze. It's a great dealership and there is a reason they are one of the best in the country. More

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First timer It was my first time leasing a new car and after two test drives I found a car I love. James helped me through the process and promised me it would be It was my first time leasing a new car and after two test drives I found a car I love. James helped me through the process and promised me it would be easy, and he delivered. More

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A wonderful experience James Pitney made leasing my new car such a great and trouble free experience. He answered all my questions and concerns and was very accommodating. I James Pitney made leasing my new car such a great and trouble free experience. He answered all my questions and concerns and was very accommodating. I thoroughly recommend him. More

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Fun Fabulous experience! I was back for my third Tiguan. James was patient and kind explaining the new features, showing me easier ways to do things. I was not so sure about t I was back for my third Tiguan. James was patient and kind explaining the new features, showing me easier ways to do things. I was not so sure about the appleplay... but James tutored me thru it! More

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Amazing first time car buying experience! James made my first experience with car shopping much easier than I had ever expected. He went above and beyond to make sure that I had no problems wh James made my first experience with car shopping much easier than I had ever expected. He went above and beyond to make sure that I had no problems when it came to leasing a 2017 Tiguan. He was consistently on top of things and made me feel at ease and that I was always the priority. I was never confused with what I was getting into or lost in the dealer jargon. Always friendly, honest and personable and made me feel like I was buying from a friend! 10/10 would recommend! More

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No fooling around. Just great service and value. We had done our homework and were price shopping when James responded to us.. We really appreciated that James was so upfront, no bait and switch, no We had done our homework and were price shopping when James responded to us.. We really appreciated that James was so upfront, no bait and switch, no mysterious charges on our bill. We've had some unpleasant car buying experiences in the past, but not this time. We got a great price on our new Passat, great service when we picked it up, and James demonstrated that he really listened to what we wanted in a car buying experience, and then delivered. I wish a needed another new car! More

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