James Scott | Page 3

Waited too long for service wasn’t told the correct time when I made appointment. Would have opted for a loaner if I was told how long this service would be when I made appointment. Would have opted for a loaner if I was told how long this service would be More

by STARSHOP Verified Customer Verified Customer

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I have excellent experience with the salesman I’m happy 😃 cause my dreams was have a good car like Mercedes Benz 😃 cause my dreams was have a good car like Mercedes Benz More

by RUBIJOSH Verified Customer Verified Customer

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Working with Benzel-Busch Mercedes has always been seamless. After a 3 year lease on my vehicle was up, I decided to purchase my car since I love my Mercedes so much. I worked with Jim Scott who reall seamless. After a 3 year lease on my vehicle was up, I decided to purchase my car since I love my Mercedes so much. I worked with Jim Scott who really helped make this process less stressful. This was my first time purchasing a car, and I felt like I was in very good hands. I am extremely happy and would recommend Benzel-Busch (and Jim) to anyone interested in leasing or purchasing a Mercedes. More

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Have been buying cars for over 30 yrs from this dealership. They try to please you in every way. This is a high quality dealership from management and every employee who works for them. dealership. They try to please you in every way. This is a high quality dealership from management and every employee who works for them. More

by NOEL.SCHULTZ78 Verified Customer Verified Customer

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I am very pleased with my experience at this dealership. Jim Scott was amazing and got me an exact car I wanted and followed up with me multiple times. I am very happy and would definitely recommend this p Jim Scott was amazing and got me an exact car I wanted and followed up with me multiple times. I am very happy and would definitely recommend this place. More

by OLESYAILASHUK Verified Customer Verified Customer

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Clean professional and aware and keeping up with Covid protocols. James Scott was patient and thorough thru the entire process. He said he will follow up on a few things not yet finished up. I changed dea protocols. James Scott was patient and thorough thru the entire process. He said he will follow up on a few things not yet finished up. I changed dealerships because this one met all my needs for a new vehicle. Impressed with James and his professionalism and knowledge. More

by Jmo1 Verified Customer Verified Customer

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I chose the Benzel Busch Mercedes dealer per my friend's recommendation. I had a great experience, especially with James Scott. He was a great help. recommendation. I had a great experience, especially with James Scott. He was a great help. More

by ZELJKOD70 Verified Customer Verified Customer

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Excellent customer service! I was perfectly satisfied! They were very knowledgeable and explained everything I needed to know about my vehicle. I will definitely recommend them to everyone. They were very knowledgeable and explained everything I needed to know about my vehicle. I will definitely recommend them to everyone. More

by KENJEFFERIES1012 Verified Customer Verified Customer

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Most reliable dealership I have ever experienced . I ordered GLS580 and it took almost 2 and half months to deliver the cable to me and during the production time Jim Scott , my sales contact , follow ordered GLS580 and it took almost 2 and half months to deliver the cable to me and during the production time Jim Scott , my sales contact , follow up at every stage until deliver the car to me. Really appreciate his .follow up and enjoyed work with him. More

by JANG Verified Customer Verified Customer

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Our sales rep was great but the physical delivery of the car was disappointing. My new AMG was sitting outside in rain. It was also cold & dark so the “reveal” was not what I imagined. The original tires we car was disappointing. My new AMG was sitting outside in rain. It was also cold & dark so the “reveal” was not what I imagined. The original tires were put in the cargo area (the dealer was keeping them so they didn’t need to be in the car) and the new tires had not been shined. Car should have been kept indoors until I arrived. I understand safety protocols for Covid but there were much better ways to handle the delivery. More

by M4COMAR Verified Customer Verified Customer

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