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James Stecker
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James Stecker | Page 22
Service Advisor
Jim Ellis Buick GMC Mall of GA
3600 Buford Drive
Buford, GA 30519
238 Reviews
Dealership Experience
6 yrs, 9 mos
Industry Experience
9 yrs, 2 mos
238 Reviews
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238 Reviews of James Stecker
June 28, 2018
Excellent service The work was performed timely. After identifying the problem and determining time for repair, the service rep arranged for a rental vehicle for use u The work was performed timely. After identifying the problem and determining time for repair, the service rep arranged for a rental vehicle for use until repairs were completed. Vehicle seems great following the repair. More
by TERRIHARVEYASSOC
Verified Customer
Helpful 
June 22, 2018
Summer Maintenance James got me in and out very quickly! I appreciated him taking the time to ensure I had all the information I needed to submit my rebates, for ensurin James got me in and out very quickly! I appreciated him taking the time to ensure I had all the information I needed to submit my rebates, for ensuring he confirmed my maintenance program was entered into the system, and making sure I was billed the correct amount! More
by RODERICA
June 22, 2018
Service Experience Mr. Stecker was very courteous, knowledgeable, and professional. The necessary services were performed in a record amount of time and he provided an e Mr. Stecker was very courteous, knowledgeable, and professional. The necessary services were performed in a record amount of time and he provided an explanation of each of the services that were performed. More
by DOREMI771
June 19, 2018
Efficient and pleasant. Service was efficient and all were pleasant to deal with. They took care of everything that my truck and I needed. All good Went well Service was efficient and all were pleasant to deal with. They took care of everything that my truck and I needed. All good Went well More
by GDURIEZ
Other Employees Tagged: Sean Garrett, David Gonzalez, Chris Stout
June 03, 2018
Warranty repair. Needed loaner. Good experience, although Enterprise rental was not great. Enterprise could not give me like vehicle and it had 1/8 tank of gas when I received. Ca Good experience, although Enterprise rental was not great. Enterprise could not give me like vehicle and it had 1/8 tank of gas when I received. Car smelled like an ashtray. I would have preferred a dealer loaner vs. a rental. More
by BMCALLIHAN
June 01, 2018
Very slow and always trying to sell you something. The service on your vehicle is very slow. They always try to sell you something you don’t need. I have watched them try to take advantage of numerous The service on your vehicle is very slow. They always try to sell you something you don’t need. I have watched them try to take advantage of numerous people who didn’t need what they were selling and some were even shocked with their diagnosis. They don’t put DEF fluids in your vehicle on a diesel service like they are supposed to do. Their HD sales team is great but I would get service elsewhere. More
by HDscott
Other Employees Tagged: David Gonzalez
May 29, 2018
Timely service, good communication My 2017 SLT with 12500 miles was in due do a bad torque converter. The shop mechanic preformed the service and returned the truck in three days. As of My 2017 SLT with 12500 miles was in due do a bad torque converter. The shop mechanic preformed the service and returned the truck in three days. As of this time the I have only driven the truck two days and the trans seems to be smoother. James the service writer was very helpful and got me into a loaner/ rental covered by GM. When the truck was ready he called and let me know all was good to go. We agreed that when I bring it in for oil and tire rotation we would revisit the trans and review how it is doing approx 1500 miles. More
by ARNOLD.KEVIN442
May 25, 2018
Service with a smile The service department at Jim Ellis GMC Mall of Georgia was great in all aspects of my service visit. I will be back for all of my service needs. The service department at Jim Ellis GMC Mall of Georgia was great in all aspects of my service visit. I will be back for all of my service needs. More
by RYANCBARRY
May 25, 2018
Excellent Serivce Check in at appointment time was quick, easy and efficient. Required warranty work was clearly explained and completed in a timing manner. Service p Check in at appointment time was quick, easy and efficient. Required warranty work was clearly explained and completed in a timing manner. Service personnel were friendly, courteous and very accommodating. More
by DAVEBRUNELLE
May 24, 2018
Excellent service Everyone knows what they are doing and address all your needs. Went into service with a problem and they identified and it was fixed promptly. Everyone knows what they are doing and address all your needs. Went into service with a problem and they identified and it was fixed promptly. More
by PAULGALEAZZIJR
Other Employees Tagged: Alan Cavell
