Jay Rim
Jay Rim at Toyota of Hackensack
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Jay Rim | Page 2

Internet Manager

Toyota of Hackensack

278 River Street
Hackensack, NJ 07601

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4.7
152 Reviews

Dealership Experience

14 yrs, 10 mos

Industry Experience

14 yrs, 10 mos

Languages Spoken

English English

Korean Korean

4.7

152 Reviews

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152 Reviews of Jay Rim

December 28, 2023

Dealership Rating
Employee Rating

Seams like the waiting was too long. And I know is long hours but some dealer open until 8:00p.m. So hoping a couple of days a week with rotation whoever want to work little more... B More

by DJVS10451
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Canlas

December 12, 2023

Dealership Rating
Employee Rating

Friendly, my experience with them was very clear from start to finish. No maybes or hidden messages More

by LAUREANO.DANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Watkins

November 07, 2023

Dealership Rating
Employee Rating

My car is my best purchase with Mr. Jay Rim helping me. Also, thanks to Hackensack of Toyota. More

by KUMWON417
Recommend Dealer
Yes
Nov 07, 2023

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Jay was able to assist in your purchase of a 4Runner! We appreciate your business! Enjoy your new vehicle!

October 27, 2023

Dealership Rating
Employee Rating

Great and friendly staff. They are professional and caring as well. They always service mine and my husband’s car like new. I recommend this dealership. More

by SANDRATAVAREZ_36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 22, 2023

Dealership Rating
Employee Rating

Everyone at Toyota of Hackensack was a pleasure to work with and was always very helpful. It was especially appreciated that I could get quotes on vehicles that were very clear and unchanging. That alone More

by keithschnable
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Munoz

October 20, 2023

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Employee Rating

. I spent more than two hours for a simple periodic maintenance. I don't understand why it took so long. More

by MAHMUTARKOC
Service Price Transparency
Workmanship
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Recommend Dealer
No

October 08, 2023

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Muy satisfechos y contentos con nuestra compra y la atención de John Reyes, fue paciente, amable y resolvió todas las dudas! More

by alebatres170328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Reyes

Oct 11, 2023

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that both John Reyes and Jay Rim were able to offer assistance in regards to your purchase of a new truck. Thank you for allowing us to sell you a Tacoma! We appreciate your business! Enjoy your new truck!

September 13, 2023

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Employee Rating

Angel was Customer attentive; responsive; timely; caring; honest - the entire team interaction including Jay and Michael More

by WINETHSTEPHENS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANGEL ALVAREZ , Micheal in Finance (paperwork)

Sep 22, 2023

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Angel and the entire team did their best to make sure your experience was the best it could possibly be. We appreciate your business! Enjoy your new RAV4!

August 30, 2023

Dealership Rating
Employee Rating

The entire team was fabulous. Abby, and Jay went above and beyond to help me complete the transaction. I would highly recommend this dealership. They were fantastic. More

by josiefisher56
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: sales sales , Abby Luna. Steve Rosen(?)

Sep 01, 2023

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with Abby & Jay was above and beyond your expectations! Thank you for allowing us an opportunity to sell you a RAV4 Prime! We appreciate your business! Enjoy your Prime!

August 06, 2023

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Employee Rating

Great service on my corolla for the 2nd time fast and reliable repair was minor but correctley. More

by joselrod165correctly.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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