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I Can’t Say Enough About The Exceptional Service Provided By Timothy Miller At South Bay Lexus He and The Team At Lexus From Sales To Finance (Thank You Jay) Were Fantastic Thank You All, Sincerely, BR By Timothy Miller At South Bay Lexus He and The Team At Lexus From Sales To Finance (Thank You Jay) Were Fantastic Thank You All, Sincerely, BR More

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Tim Miller is Great! He was very friendly and helpful in picking out our car and making sure we were taken care of. If anyone needs a car, Tim is the man to go to! picking out our car and making sure we were taken care of. If anyone needs a car, Tim is the man to go to! More

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I had been in the market to purchase/lease a new SUV for the past few months. I spoke with many dealerships and visited many lots to get an understanding of what best fit my lifestyle needs. I first spoke the past few months. I spoke with many dealerships and visited many lots to get an understanding of what best fit my lifestyle needs. I first spoke with Tim on the phone to understand the inventory at the dealership before visiting. He quickly checked and confirmed what was and was not available so I could be confident in making the trip to the dealership. When I arrived, my options were out front for me to view and he gave me the time alone to explore the vehicles without feeling the pressure to buy. He was also there to answer questions about variances in trim and options. Once I picked out and purchased my car, he walked me through the setup from the Lexus app to downloading the radio stations to be able to select by genre. A truly thorough, engaging, and professional member of the sales staff. More

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I’m so happy☺️ that I contacted your place of business it was a pleasure meeting you and doing business with you! When I contacted you concerning that I would like to purchase a car you were so helpful and was a pleasure meeting you and doing business with you! When I contacted you concerning that I would like to purchase a car you were so helpful and polite. I give you a AAA!☺️🙏🏼👍🏼 Thanks so much for your excellent service! Patricia C. More

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Tim was pretty good. Polite in the beginning. Both new cars I selected initially had a couple scratches. I pointed this out and explained that I wasn't going to purchase two brand new cars with surface sc cars I selected initially had a couple scratches. I pointed this out and explained that I wasn't going to purchase two brand new cars with surface scratches on them. He told me "I've seen worse" and seemed a bit frustrated with my concerns. He did bring out the guy in charge of the detail area who did say he could get the scratches out before taking delivery. I hadn't signed paperwork yet, so just had to trust that'd be the case. To prevent potentially further irritating Tim, I said ok. It worked out in the end. Near the end, Tim started to cuss a bit. Not sure if it was because of how I was dressed or how I looked but, was a bit unprofessional. Maybe he got a little too comfortable? Overall, he was ok and got what I needed done in terms of a deal. As for the dealership itself, it was clean and pretty painless. The only thing that bothered me when taking delivery of two new cars I just purchased, was stickers and plastic throughout the entire car still needed removal. The rear trunk mat, cargo net etc. I installed myself. I've purchased many Lexus's and have never had to do any of that. Overall, it was an ok experience. More

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Tim was very helpful and was very determined to make sure that we got the exact car that we wanted. Great customer service!!!! He even pulled out the red bow for my wife to take pictures with!!!!! 10-10 job that we got the exact car that we wanted. Great customer service!!!! He even pulled out the red bow for my wife to take pictures with!!!!! 10-10 job well done More

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Tim was great overall, very professional and helpful. He made the process very quick and easy. He even took the time to walk me through all the details of the car. I would strongly recommend both South Bay made the process very quick and easy. He even took the time to walk me through all the details of the car. I would strongly recommend both South Bay Lexus and Tim to anyone interesting in buying a Lexus in the area. More

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Thanks to TIm for putting us in the right car for the right price in record time. Able to test drive the car in a safe and clean manner! Great experience working with Tim. right price in record time. Able to test drive the car in a safe and clean manner! Great experience working with Tim. More

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From the moment we called to inquire about our vehicle the service was first class! I spoke with Talal told him our price and he made it work. When we arrived at the dealership it was clean (very importan the service was first class! I spoke with Talal told him our price and he made it work. When we arrived at the dealership it was clean (very important during Covid) and the staff were friendly. We are usually very skeptical when dealing with car salesmen however Talal was genuine and kept his word. Both Talal and Jay, in finance were patient, honest, professional, and very trustworthy. They gave us time to think things through, space to talk privately, and never pressured us into a decision. We couldn't have had a better experience! More

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Talal and Jay provided me Excellent Service, and as an employee of Toyota Motor Sales myself, I really felt the VIP treatment. Thanks Again for making me feel like Family Southbay Lexus! employee of Toyota Motor Sales myself, I really felt the VIP treatment. Thanks Again for making me feel like Family Southbay Lexus! More

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