Jay Thomas
Jay Thomas at MotorWorld Toyota

Jay Thomas | Page 2

Certified Toyota Brand Manager

MotorWorld Toyota

150 Motorworld Dr
Wilkes-Barre, PA 18702

4.7
294 Reviews

Direct line: 570:820-6829

4.7

294 Reviews

Write a Review

Dealership Experience

17 yrs, 8 mos

Industry Experience

42 yrs, 1 mo

Languages Spoken

English English

294 Reviews of Jay Thomas

August 18, 2023

Dealership Rating
Employee Rating

Rob has officially become my “car guy,” whether he wants the job or not 🤣 I had a great time with all of the staff at Motorworld and Rob kept me in the loop as new cars arrived to make sure I had a vehicle More

by lauren.r.carey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Margie McQuillin, Robert Slovik

Aug 24, 2023

MotorWorld Toyota responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

August 17, 2023

Dealership Rating
Employee Rating

The sales team is honest and helpful. I have purchased my last 3 cars there, and would return. More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chloe Kotzer , David DeStefano

Aug 21, 2023

MotorWorld Toyota responded

Hi Jennifer, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

August 15, 2023

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Employee Rating

I recently had an outstanding experience at MotorWorld Toyota. The staff's warm welcome, attentive service, and expert advice made my car-buying journey exceptional. The showroom's organization and the kn More

by yossip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yordi Tejeda , David DeStefano

Aug 17, 2023

MotorWorld Toyota responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Aug 17, 2023

yossip responded

I'm glad to hear that you value my feedback. Your team's efforts are truly appreciated, and I'm pleased with the experience. If I have any further questions or requirements, I'll be sure to reach out. Have a great day and safe travels to you too!

July 04, 2023

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Employee Rating

Salespeople outright lie. Offers they make change by the hour. Treat customer as second class citizen for asking questions. EVERYONE at this dealership either ignores voice ma More

by Nick Gleco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Margie McQuillin, Robert Slovik , Greg Passon

Jul 13, 2023

MotorWorld Toyota responded

Mr. Gleco, we appreciate your feedback about MotorWorld Toyota and take every review seriously. Thank you for taking the time to speak with our Sales Manager, Jay Thomas. If we can still be of service to you, please contact Jay directly at jthomas@MotorWorldGroup.com or 570.820.6829. Thank you.

Jul 13, 2023

Nick Gleco responded

I never spoke with the Sales Manager Jay Thomas, he also chooses not to return phone calls. Don’t bother reaching out.

June 03, 2023

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Employee Rating

Shawn was extremely professional and knowledgeable. He answered all our questions and made sure everything went smoothly with our purchase. No pushy sales tactics . Would definitely recommend to our f More

by Family4u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Adamson, David DeStefano

Jun 06, 2023

MotorWorld Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Toyota. Our team is available should you require any extra help.

May 20, 2023

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Employee Rating

Very friendly and helpful staff! Greg was so helpful with my purchase. He took the time to explain all the features of my car. More

by CosmoA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Margie McQuillin, Greg Lynch , David DeStefano

Jun 02, 2023

MotorWorld Toyota responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 20, 2023

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Employee Rating

Amazing buying experience from the moment we stepped in the door! We were greatly promptly by Corrina who was beyond knowledgable and helpful with all our questions and concerns. There was never any pressu More

by shess936
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corrina Kishbaugh , Greg Passon

Mar 23, 2023

MotorWorld Toyota responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

March 02, 2023

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Employee Rating

The most informative and helpful person you can deal with..!! If it can be done he will make it happen.! More

by mover
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Slovik

Mar 06, 2023

MotorWorld Toyota responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 30, 2022

Dealership Rating
Employee Rating

Happy to have worked with Rob again - our second time working with him in the last few months. Always gave us his honest opinion and never tried to push us in any direction. Appreciate his kindness and p More

by Ryan.stem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Slovik

Jan 02, 2023

MotorWorld Toyota responded

Hi Ryan, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 03, 2022

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Employee Rating

Toyota manager not friendly very intimidating none of sales staff has respect for bullying style of management he should be replaced I myself will not buy another Toyota as long as he’s working there More

by Pipercub3
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Stephanie Hurst

Nov 07, 2022

MotorWorld Toyota responded

Thank you for your feedback about MotorWorld Toyota. We take every review seriously and would like to respond directly to you. Unfortunately, we cannot determine your contact information under the moniker “Pipercub3”, and as a result, we are unable to locate your record. We ask that you please contact our Customer Relations Manager, Shelley Puzzetti, at Spuzzetti@MotorWorldGroup.com or 570.820.6962 to discuss your experience. Thank you.

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