Jay Thomas
Jay Thomas at MotorWorld Toyota

Jay Thomas | Page 3

Certified Toyota Brand Manager

MotorWorld Toyota

150 Motorworld Dr
Wilkes-Barre, PA 18702

4.7
294 Reviews

Direct line: 570:820-6829

4.7

294 Reviews

Write a Review

Dealership Experience

17 yrs, 8 mos

Industry Experience

42 yrs, 1 mo

Languages Spoken

English English

294 Reviews of Jay Thomas

October 19, 2022

Dealership Rating
Employee Rating

From the first contact with Motor World Toyota, our experience was great! Gino, whom I had contacted months prior regarding the arrival of the ‘23 Sequoias, was considerate and competent. Consequent More

by Notzy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gino Marinelli, Greg Passon

Oct 23, 2022

MotorWorld Toyota responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 06, 2022

Dealership Rating
Employee Rating

Shopping for the new car, I spoke to Shawn over the phone discussing my needs and various options; set up the appointment for the next day. I was nicely surprised be Shawn's outgoing professional attitude, k More

by Jeff O
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Adamson, David DeStefano

Oct 10, 2022

MotorWorld Toyota responded

Hi Jeff, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2022

Dealership Rating
Employee Rating

Was a pleasure dealing with Motorworld, very knowledgeable sales person willing to go out of there way to please the customer More

by Matt42
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Slovik, Paul Green

Sep 29, 2022

MotorWorld Toyota responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 18, 2022

Dealership Rating
Employee Rating

Jay is always great to work with, been coming to him for many years! Chloe was an added plus. Things moved along quickly and smoothly! Finance guy is always a pleasure to work with! More

by Puttergirl512
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chloe Kotzer , David DeStefano

Sep 20, 2022

MotorWorld Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

September 07, 2022

Dealership Rating
Employee Rating

I bought a Tacoma. This was the best experience that I have ever had buying a vehicle! From the first interaction with Israel Tavarez to the last piece of financing pa More

by LEN3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Green , Greg Passon, Israel Tavarez

Sep 10, 2022

MotorWorld Toyota responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 05, 2022

Dealership Rating
Employee Rating

This is my third Toyota Tacoma purchased from MotorWorld. Jay Thomas and staff were excellent to work with and the service department has been outstanding for the last 26 years. More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Green

Sep 07, 2022

MotorWorld Toyota responded

Hi Mark, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

August 30, 2022

Dealership Rating
Employee Rating

It was a excellent experience. My salesman, Gino Marinelli, was very professional and really cared that I was satisfied with the RAV4 I purchased. Gino went above and beyond my ex More

by sadiemae
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Margie McQuillin , Gino Marinelli, Greg Passon

Sep 02, 2022

MotorWorld Toyota responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

August 05, 2022

Dealership Rating
Employee Rating

all the individuals we dealt with, Paul-Jay-Greg ,were very professional and we received excellent service. a very satisfying experience. More

by edward.nork
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Green , Greg Passon

Aug 07, 2022

MotorWorld Toyota responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

July 29, 2022

Dealership Rating
Employee Rating

Kenneth is incompetent and has zero integrity. He lacks accountability and there is no amount of training Motorworld can provide that would improve his salesmanship. More

by Leshaknight
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Kenneth Coley, Greg Passon

Aug 05, 2022

MotorWorld Toyota responded

Thank you for taking the time to speak with our MotorWorld Toyota Sales Manager, Jay Thomas, about your less than positive experience with our dealership. As Jay mentioned, he will be more than happy to personally assist you with the purchase of your new Toyota. Please reach out to Jay directly at 570.820.6829 or Jthomas@motorworldgroup.com. Thank you.

July 24, 2022

Dealership Rating
Employee Rating

Everyone was very helpful and personable, especially Shawn. Would definitely recommend to anyone looking for a Toyota. More

by buffalo04
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Margie McQuillin, Mike Gyory, Robert Slovik , Shawn Adamson, Israel Tavarez

Jul 26, 2022

MotorWorld Toyota responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

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