Justin Dwyer
Justin Dwyer at DePaula Ford
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Justin Dwyer

Service Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.6
611 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

23 yrs, 9 mos

Specialties & Trainings

Senior Master Mazda

Senior Master Ford

4.6

611 Reviews

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611 Reviews of Justin Dwyer

April 27, 2024

Dealership Rating
Employee Rating

Terrible service took 3 months to finish my car for a part they said they could not find as soon as I came up and complained they found it within one day charged me $1200 and I still have the same issue More

by gflappa
Service Price Transparency
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Recommend Dealer
No

April 21, 2024

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Clearly explained what the diagnosis would take and decided on a plan of action. I decided on what action I should take. More

by MDXCDE
Service Price Transparency
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Recommend Dealer
Yes

April 20, 2024

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Always the best … prompt, thorough, skilled, and excellent customer service. DePaula just does it right! More

by joshuamklein
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Recommend Dealer
Yes

April 20, 2024

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Great service, staff very friendly. The pick up drop off is a great courtesy. Thanks again More

by gixxerfan1000
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

April 18, 2024

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Employee Rating

They both handled MY impatience like professionals and resolved the issue expeditiously and vehicle was completed earlier than anticipated. More

by Gregg Mulgrew
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

April 17, 2024

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Excellent sales and service. We have purchased several vehicles from DePaula and also used their service department several times. Great customer service More

by Ford2009
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

April 14, 2024

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Lenny is helpful as always! No surprises or feeling like I’m getting taken advantage of with DePaula. More

by jenn.mckeown16
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

April 10, 2024

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I had a fantastic experience at DePaula Auto Group, thanks to Justin D and Jeremy Siddon! They are always incredibly knowledgeable and ready to jump into action to help. Their expertise and quick respo More

by marisamultari
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Siddon

April 08, 2024

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Employee Rating

Everyone I have dealt with at DePaula Ford has been outstanding. Its why I continue to give them my business. More

by ANTHONY.CATALFAMO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

April 04, 2024

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Employee Rating

Both times I was there everyone was great, friendly and knowledgeable! I'm new to DePaula Ford but not new to dealerships and service departments, I moved back to NY from the Metro Detroit area of MI. afte More

by Ahug2018
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

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