Jeff Bowman | Page 2

I got new brakes, new tires and I had to replace the front struts due to alignment issues. The brake work and tire replacement was fine. They were competitive on the tire price. They had to order a left front struts due to alignment issues. The brake work and tire replacement was fine. They were competitive on the tire price. They had to order a left strut and I was told they ordered the wrong one so my repair was delayed by several days. The replacements were also very expensive and I could have gotten this work done elsewhere for significantly less, I believe, but I didn't want to ruin a new set of tires with bad alignment while I went elsewhere to get the struts replaced. Subaru of Gwinnett gave me a complimentary loaner vehicle which was very much appreciated. I was also told my windshield wipers were streaking and I was originally quoted $119 for wiper replacement but the standard price was something like $49 so I declined that repair. I'll assume that was a mistaken quote rather than an attempt to gouge. Overall, I've been going to Subaru of Gwinnett since I purchased my 2011 Outback from them and they've generally been great to deal with. They're certainly not the least expensive repair shop out there but their work has been reliable. More

by WROBERTE Verified Customer Verified Customer

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The service group makes everything simple, from the time you pull in to the time you are back on the road. you pull in to the time you are back on the road. More

by SCOTT.SLECHTA Verified Customer Verified Customer

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The customer service here is great! I have never encountered any rudeness nor have I been made to feel disrespected. They have served my vehicle on several occasions and each time the q I have never encountered any rudeness nor have I been made to feel disrespected. They have served my vehicle on several occasions and each time the quality of work has been outstanding. The only reason I made the dealer/company four stars is because I fee it's regarding the name, and Subaru Gwinnett speaks for itself! 💕 More

by TMD326 Verified Customer Verified Customer

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Jeff Bowman and Jill Thurston are a pleasure to work with and have been trusted advisors for years. The service department at Subaru Gwinnett has been a big part of what made me a Subaru customer for life. and have been trusted advisors for years. The service department at Subaru Gwinnett has been a big part of what made me a Subaru customer for life. More

by PZANG Verified Customer Verified Customer

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Jeff Bowman has been my service advisor for a few years. He has always been consistant with service and follow up and I really appreciate his detailed communication. Thanks to Jeff and everyone at Subaru He has always been consistant with service and follow up and I really appreciate his detailed communication. Thanks to Jeff and everyone at Subaru of Gwinnett for all the good work you do! More

by BUCKYWETHERELL Verified Customer Verified Customer

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Excellent as always. Jeff Bowman eas very professional and helpful. Thoroughly Explained everything. Wonderful experience. Jeff Bowman eas very professional and helpful. Thoroughly Explained everything. Wonderful experience. More

by LINDA.ALLISTON1009 Verified Customer Verified Customer

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Excellent service as always! Jeff and Sherise were wonderful. I will always recommend this dealership. Jeff and Sherise were wonderful. I will always recommend this dealership. More

by ASEGALL13 Verified Customer Verified Customer

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John doesn’t perform job of SERVICE ADVISER. Tried to take advantage of me, didn’t work out for that dishonest, so called Advisor. Spoke to Service Manager Jill Thurston and with Jeff ab Tried to take advantage of me, didn’t work out for that dishonest, so called Advisor. Spoke to Service Manager Jill Thurston and with Jeff about issues. Problem addressed immediately. Have used Gwinnett Subaru Service for years, they’ve taken care of my 2014 Outback and will continue to do so. More

by LANIERLESLIE Verified Customer Verified Customer

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Jeff is very customer focused and does a great job of communicating and keeping the customer updated. Very pleased with the completed work! communicating and keeping the customer updated. Very pleased with the completed work! More

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We have had excellent service with this dealership and will continue to do business with them. will continue to do business with them. More

by JOEMILLIKAN Verified Customer Verified Customer

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