Jeff Brewer

Gabe the sales person was amazing! He was patient and very thorough. Very knowledgeable about Kia. I will definitely recommend and come back to see Gabe again. Jeff’s initial attitu He was patient and very thorough. Very knowledgeable about Kia. I will definitely recommend and come back to see Gabe again. Jeff’s initial attitude was very rude. Which almost made me leave and go to another Kia dealership but Gabe was able to smooth over the situation. More

by TOrtiz1974 Verified Customer Verified Customer

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Avoid Family Kia of St. Augustine – Predatory Sales Tactics I strongly advise against doing business with Family Kia of St. Augustine. As a military veteran, I was subjecte Augustine – Predatory Sales Tactics I strongly advise against doing business with Family Kia of St. Augustine. As a military veteran, I was subjected to a series of deceptive, predatory sales tactics while attempting to purchase a 2026 Kia K4 GT-Line. My experience included: Deceptive Pricing: They attempted an artificial $2,495 markup over MSRP and refused to honor their own website’s advertised "Sale Price." Withholding Discounts: Management omitted a $500 military rebate, forcing me to point it out. Equity Stripping: They manipulated trade-in numbers to zero out my positive equity, ignoring fair market value. Excessive Fees: They forced $1,348 in non-negotiable dealer fees ($999 doc fee + $349 filing fee). Poor Professionalism: The salesman lacked basic product knowledge, and management responded to my concerns with high-pressure, evasive tactics rather than transparency. The lack of integrity shown toward a service member is shameful. Save yourself the stress and take your business to a dealership that operates with honesty and respect. More

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The Kia Family in St. Augustine was very friendly and knowledgeable about the decision making process. Augustine was very friendly and knowledgeable about the decision making process. More

by missmo114 Verified Customer Verified Customer

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Thank you for your professionalism, kindness, honesty, and exceptional service during my outstanding Kia experience. and exceptional service during my outstanding Kia experience. More

by lynnmellow Verified Customer Verified Customer

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Anthony was super helpful and informative - he made the buying process super easy, and explained the steps thoroughly and thoughtfully! buying process super easy, and explained the steps thoroughly and thoughtfully! More

by tylergary24 Verified Customer Verified Customer

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Richard, Wes, Jeff and Mike are first class professionals. Great to work with. Definately recommend. professionals. Great to work with. Definately recommend. More

by philipjclem Verified Customer Verified Customer

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Made buying my car an easy and stress free experience. Very satisfied with everyone I dealt with Very satisfied with everyone I dealt with More

by kbrockcannon Verified Customer Verified Customer

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The dealership was very honest and upfront with me. The negotiations for the out the door price were also very truthful and fair, finding a good middle ground between us. They even came in with a bette The negotiations for the out the door price were also very truthful and fair, finding a good middle ground between us. They even came in with a better rate than I had obtained through my credit union. It was nice to have a positive dealer experience after dealing so many bad ones. I’m definitely putting them at the top of our shopping list for our next vehicle. More

by GMILLERENG Verified Customer Verified Customer

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I went in and spent my birthday at the dealership and they were nothing short of amazing. Richard my car salesman made me feel so heard and understood. With my husband being out of town due to work, he h they were nothing short of amazing. Richard my car salesman made me feel so heard and understood. With my husband being out of town due to work, he had so much patience and was just all around AMAZING. More

by shanaesg16 Verified Customer Verified Customer

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Working with this dealership was an absolute pleasure. They were open to negotiating over the phone and made the process super smooth once I came in to buy the car. There were no hidden fees and they didn They were open to negotiating over the phone and made the process super smooth once I came in to buy the car. There were no hidden fees and they didn’t try to pressure me into unnecessary add ons or additional warranties. I have already started recommending them to my friends for future car purchases and I will use them in the future! More

by JWalsh Verified Customer Verified Customer

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