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Luz Merturi
86 Reviews
86 Reviews
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86 Reviews of Luz Merturi
June 18, 2026
coben did fantastic as my service advisor. even though i am coben i still think im pretty fantastic. Holla at me even though i am coben i still think im pretty fantastic. Holla at me More
by cobenbalch
Verified CustomerOther Employees Tagged: Scott Ingenito, Casey Ingenito, Derek Hey, Casey Root
June 13, 2026
The AI answering service does not leave messages for the service office people to call you back. Rang 3 times and left a message over a few days and had no calls back. Frustrating as I then had to drive to service office people to call you back. Rang 3 times and left a message over a few days and had no calls back. Frustrating as I then had to drive to Kia to make an appointment for the next day...use a person to answer the phone ! More
by carollye16
Other Employees Tagged: Scott Ingenito, Casey Ingenito, Derek Hey, Casey Root
June 12, 2026
Quickly in and out with all services provided AT A good price. Nice waiting room with amenities provided. price. Nice waiting room with amenities provided. More
by jimshomeport
Other Employees Tagged: Scott Ingenito, Casey Ingenito, Derek Hey
May 29, 2026
Great quality service! Providing me a loaner vehicle was a game changer. Keep up the great work! Providing me a loaner vehicle was a game changer. Keep up the great work! More
by colby78
Other Employees Tagged: Steve Steer, Marius Telehoi, Caleb Mobley, Sara Mcalum, Denise Daly, Scott Ingenito, Casey Ingenito, Derek Hey, Casey Root
May 22, 2026
Great! They were very accommodating to my schedule. They made sure every thing was good with any updates. They were very accommodating to my schedule. They made sure every thing was good with any updates. More
by constant.maria
Other Employees Tagged: Scott Ingenito, Casey Ingenito, Derek Hey, Casey Root , Cobin. Very accommodating.
May 19, 2026
The service advisors at Family Kia are always helpful and keep you up to date on your service. Casey, Lou and Coben are the servie advisors that are very helpful and see to it that the work is done on time. keep you up to date on your service. Casey, Lou and Coben are the servie advisors that are very helpful and see to it that the work is done on time. I usually deal with Casey who is exttremly helpfull and courteous. More
by TYAC77
Other Employees Tagged: Casey Ingenito , Coben
May 17, 2026
Communication was great. Light replacement was completed in a timely manner. Like the new waiting area. Light replacement was completed in a timely manner. Like the new waiting area. More
by cabdalla
Other Employees Tagged: Scott Ingenito, Casey Ingenito, Derek Hey, Casey Root
May 16, 2026
Thank you for your professionalism, kindness, honesty, and exceptional service during my outstanding Kia experience. and exceptional service during my outstanding Kia experience. More
by lynnmellow
Other Employees Tagged: Jeff Brewer, Rodney McKinley, Robert Hall, JT Fielden, Doug Carr, Scott Ingenito, Casey Ingenito, Derek Hey, Casey Root , Nick
May 14, 2026
Family KIA provides quality customer service. Associates are professional and provide timely feedback when having work completed and providing next steps. Associates are professional and provide timely feedback when having work completed and providing next steps. More
by dmarie131
Other Employees Tagged: Scott Ingenito, Casey Ingenito, Derek Hey, Casey Root
May 14, 2026
Everyone was friendly, service was started on time and finished on time .completely satisfied,very happy finished on time .completely satisfied,very happy More
by JOHNEDWARDARTHUR
Other Employees Tagged: Casey Ingenito
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