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Jeff Rizzi
Jeff Rizzi | Page 186
Service Director
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
1,872 Reviews
1,872 Reviews
Write a Review1872 Reviews of Jeff Rizzi
October 21, 2019
Great service I always take my vehicles to Mark Christopher’s... I am always satisfied with their work. They have the best most knowledgeable staff! I appreciate al I always take my vehicles to Mark Christopher’s... I am always satisfied with their work. They have the best most knowledgeable staff! I appreciate all the hrs work they do. More
by steelerboy55
Verified CustomerOther Employees Tagged: Matt Torres
Helpful 
October 21, 2019
Frustrated Jeff Rizzi was great and worked with me on my initial issue. He advised me about GM support for some of the cost, due to us purchasing 5 GM vehicles. Jeff Rizzi was great and worked with me on my initial issue. He advised me about GM support for some of the cost, due to us purchasing 5 GM vehicles. Os for the frustration, My car was not ready the first second or third day they told me. I had some major work done and was told I was going to be charged for a full oil change. The work they completed l, they had to drain the oil anyway. Frustrated. Charged me for an oil filter and labor. They did not fill any other fluids, did not change the reminder sticker, did not reset the oil life. Very frustrating. More
by Chris
October 17, 2019
Awesome Courteous people all around. Great service department. All the representatives are awesome. I will always recommend Mark Christopher for their grea Courteous people all around. Great service department. All the representatives are awesome. I will always recommend Mark Christopher for their great service and dependability. Thanks More
by GRENETTA1234
Other Employees Tagged: Joe Gonzalez, Sam Fakhouri , Mike Cagey, Nevin Cordero, Cassandra Meier, Rodney Reid, Matt Torres, Frank Villalobos, Gerald Waters, Elias Barragan
October 16, 2019
Too long Truck was not ready for 1 -1/2 hr more than what was told. Should not take 9+ hours for an oil change and to put new tires on. Truck was not ready for 1 -1/2 hr more than what was told. Should not take 9+ hours for an oil change and to put new tires on. More
by Ggavavaggaga
Other Employees Tagged: Joe Gonzalez, Sam Fakhouri , Mike Cagey, Nevin Cordero, Cassandra Meier, Rodney Reid, Matt Torres, Frank Villalobos, Gerald Waters
October 16, 2019
Straight forward and professional Had acceleration problems with car also received notice from g m to fix said issue appointment was made and car taken in for service car repaired with Had acceleration problems with car also received notice from g m to fix said issue appointment was made and car taken in for service car repaired with no issues More
by jaimegonzalezhorse
Other Employees Tagged: Rodney Reid
October 12, 2019
Excellent I need some work done on my car On short notice they were there thank you I will and I do send every one I know I need some work done on my car On short notice they were there thank you I will and I do send every one I know More
by Stone
Other Employees Tagged: Rodney Reid, Matt Torres
October 11, 2019
Quick and no b s will return with my truck My 2nd time in with my 2011 silverado and my experience both times were smooth and straight to the point and quality of work is flawless so Fay when My 2nd time in with my 2011 silverado and my experience both times were smooth and straight to the point and quality of work is flawless so Fay when you guys have time go on down to the service department! More
by Daniel
October 11, 2019
Lied About Service Needed I went in for an oil change and one of the service people came out with a dirty cabin air filter. He showed it to me and said it was 80% full and woul I went in for an oil change and one of the service people came out with a dirty cabin air filter. He showed it to me and said it was 80% full and would need to be replaced today. It didn’t look like my air cabin filter so I asked if it was mine and he said yes. I said ok, well take me to my car and put it in then and he said “oh, well this isn’t your air filter, but yours needs to be replaced too”. I said no thank you and they brought my car around, without washing it and I left. I think it is unsavory business practices to lie to customer about services needed. He assumed I was a dumb that could easily be manipulated and lied too. I won’t be returning for future service and have warned my friends and family of the practice. More
by christen.venegas
October 09, 2019
Oil change & diagnostic test Great and reliable service! They always go above and beyond to make sure their customers are happy. Will be taking my vehicle back for service. Great and reliable service! They always go above and beyond to make sure their customers are happy. Will be taking my vehicle back for service. More
by Ashley
Other Employees Tagged: Rodney Reid, Matt Torres
October 04, 2019
Services The people were great and Services was quick and did not take that long from when I first dropped it off it was in and out. The people were great and Services was quick and did not take that long from when I first dropped it off it was in and out. More
by NICKOCHOA81_
