56 Reviews
Write a Review56 Reviews of Jeff Rumson
December 02, 2019
Exceptional work,they are so profissional,fast service ,cleaned ,great dealership ,nice location ,easy to park,the employees helps soon we get in front the dealership, the are great .... ,cleaned ,great dealership ,nice location ,easy to park,the employees helps soon we get in front the dealership, the are great .... More
Other Employees Tagged: Joe Gerbino
October 28, 2019
Very professional and friendly. They make the whole experience very accommodating and efficient! I will highly recommend them to my friends, coworkers and family members experience very accommodating and efficient! I will highly recommend them to my friends, coworkers and family members More
Other Employees Tagged: Ariel Vittini
October 16, 2019
Required maintenance for my vehicle Service personnel are always very nice and helpful. Work requested is always done in a timely fashion. Finally if there is something you don’t unders Service personnel are always very nice and helpful. Work requested is always done in a timely fashion. Finally if there is something you don’t understand, they will take the time to explain it to you. More
October 14, 2019
So annoying My husband brought my 2018 CRV in for a scheduled oil change. He asked the person who took the car in to also do a state inspection, as you can’t book My husband brought my 2018 CRV in for a scheduled oil change. He asked the person who took the car in to also do a state inspection, as you can’t book those ahead of time. He said the guy confirmed that he would also do the inspection. An hour later, we got an oil change but no inspection. Now there were 4 people ahead of us and it would have taken hours to be seen, so we just left, frustrated and now with another errand to add to our list. More
April 27, 2019
Recall, Takita airbags On time, performed oil change and safety check. Advised maintenance items requiring service. Brief, professional, to the point but not up selling. On time, performed oil change and safety check. Advised maintenance items requiring service. Brief, professional, to the point but not up selling. Appeared aware that my time was as valuable as his; noted maintenance items that I deferred. Overall: Promises Made and Kept. Great Maintenance Crew, obvious that upper management lets mechanics do the wrenching, and sales people do the selling. I’ve bought two brand new cars at this dealership: 2007 Pilot EXL and 2010 Ridgeline EXL; both deals took less than 4 hours, bought less than sticker and left without buyers remorse. Whatever Kelley does to make the Management Team in Lynn work this well; please do not F*** it up. More
Other Employees Tagged: Jonathan Lopez , Robert Batista, Devin Crayton, Steven Em, Krystal Gaudreau, Morgan Murphy, Rhonda Psomos, Ariel Vittini
April 19, 2019
Compete Satisfaction The service department is a “well oiled machine”. Everyone is so pleasant and helpful. Thank you Mike Psomos and Joe Gerbino for making the Service D The service department is a “well oiled machine”. Everyone is so pleasant and helpful. Thank you Mike Psomos and Joe Gerbino for making the Service Department a pleasure to do business . More
Other Employees Tagged: Jonathan Lopez , Robert Batista, Morgan Murphy, Michael Psomos Sr.
February 27, 2019
The service department I really like other Kelly dealerships but this service department needs major improvements for example; customers should always come first, communica I really like other Kelly dealerships but this service department needs major improvements for example; customers should always come first, communication is very important, and lastly speed of service is great but it’s more important to cover all customers concern and resolve all issues rather then saying “we don’t understand your concern” “that service isn’t avaible at the moment” I will not service my vehicle here anymore, I was in the market for an Si or even a Type R is the budget allowed but I will look at another Honda dealership because I can’t trust my vehicles in this service department. It’s just not worth the headache.... More
Other Employees Tagged: Jonathan Lopez , Robert Batista, Devin Crayton, Steven Em, Krystal Gaudreau, Joe Gerbino, Morgan Murphy, Rhonda Psomos, Ariel Vittini
February 15, 2019
Curse the day we bought a car from jelly Honda Bought a brand new 2018 accord in October come February there was a malfunction in the car that rendered it undrivable . things happen OK bring the Bought a brand new 2018 accord in October come February there was a malfunction in the car that rendered it undrivable . things happen OK bring the car in Tuesday they say they have to order the part in a snowstorm I have no window so I have to leave my car it’s my only car and I’m stranded with my son now and they have no loaners I take a cab home you tell me a loaner should be available the next day call the next day still no loaner my cars not ready three days later after missing work all these days with no car and taking taxis they tell me the windows fixed but now there’s an issue with something else with the car that they need to order parts for still no loaner still no vehicle no one cares it’s unacceptable when you buy a brand new car and you expect it to drive you to your daily life and things that you need to do it for the money you spend it’s in sane I would never ever go there again after Pick up my car. Never again More
Other Employees Tagged: Jonathan Lopez , Robert Batista, Devin Crayton, Steven Em, Morgan Murphy, Rhonda Psomos, Ariel Vittini
February 06, 2019
Best Honda on Northshore Really is the very best on the Northshore but probably extends farther !!! My husband&I both have Honda's and we have gone there for about 10 years, W Really is the very best on the Northshore but probably extends farther !!! My husband&I both have Honda's and we have gone there for about 10 years, We love the sales personnel,especially Ryn Benson !!!But it doesn't stop there the service department is outstanding as well!!And we have alot of fun even in the financial services too,with Anthony!!! More
Other Employees Tagged: Ryn Benson, Anthony Riccio, Jonathan Lopez , Wil Castro, Krystal Gaudreau, Joe Gerbino