Jeffrey Campaniolo | Page 3

Excellent customer service I went there to get a car or basically a suv and I get it I was so happy to get the car I was looking for basically a suv and I get it I was so happy to get the car I was looking for More

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Our Kia car-buying experience was excellent. I would highly recommend Jeff and Danbury Kia to anyone who is car shopping. I would highly recommend Jeff and Danbury Kia to anyone who is car shopping. More

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Jeff was pleasant to work with and helped so much. Same with the service department for getting the lease buy out inspection done efficiently Same with the service department for getting the lease buy out inspection done efficiently More

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They we’re wonderful made my purchase very easy and explained everything will recommend them explained everything will recommend them More

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Danbury Kia is a very well maintained and clean area. Where you will not only find great cars but great associate's. Where you will not only find great cars but great associate's. More

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Very clean and respectful best straight up people I have talked to and they make it easy to understand. talked to and they make it easy to understand. More

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Willing to work with customer to get a fair price. Offered me lunch while I waited Offered me lunch while I waited More

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Our experience at Danbury Kia was a spectacular display of incompetence and shady business practices, particularly exemplified by their finance/business manager. The entire car buying experience was a cri of incompetence and shady business practices, particularly exemplified by their finance/business manager. The entire car buying experience was a cringe-worthy affair, leaving me questioning the dealership's integrity at every turn and nothing short of a disaster. The entire ordeal was marked by incompetence, excessive wait times, and the shameless use of every stereotypical car dealership sales tactic in the book. We spoke with the sales rep (Jose) on a specific model that just came in. Everything down to the price and fees were agreed upon over the phone and we left a deposit to come see and purchase the car the next day given it was a 2 hour drive from NYC. Jose was great, over communicated and understood where we were coming from with our 8 month old baby. However, when we arrived, we were forced to wait close to two hours for our scheduled appointment to finalize the transaction. It's baffling that a supposedly professional dealership can be so disrespectful of customers' time. Once we finally got to the business side of things with the finance/business Manager (Jeff Campaniolo), it became painfully clear that honesty and transparency were not in Danbury Kia's vocabulary. Jeff took center stage in turning an already dreadful experience into a masterclass in unscrupulous behavior. His demeanor was reminiscent of a used car salesman from a sketchy movie plot, more concerned with trickery than genuine customer satisfaction. He quickly ran through the paperwork without allowing us to review the documents. When we started to read through any document, Jeff would become brash, impatient and wanted us to leave his office to review the dozens of paperwork and come back in an hour or so with any questions. I don’t want to drag this on so long story short, it was clear we fell for all the stereotypical car dealership tactics from the moment we stepped on the lot. From coercive upselling to burying fees in the fine print, this individual embodied the worst stereotypes associated with car dealerships. It's disheartening to see a business resort to such underhanded methods rather than providing a straightforward and ethical car buying experience, turning what should have been a celebratory occasion into a frustrating and disappointing nightmare. More

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This was the best experience I’ve had at a dealership. They went out of their way to get me the best deal. They went out of their way to get me the best deal. More

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Sebastian was attentive and knowledgeable. I was kept updated on the status of delivery of the vechicle.. 5 stars for Sabastian! I was kept updated on the status of delivery of the vechicle.. 5 stars for Sabastian! More

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