Jennifer Bowen | Page 135

Straightforward and up front. Don Batten was good to work with and when my wife's car is ready to be replaced, I will be stopping by Klaben Ford. Don Batten was good to work with and when my wife's car is ready to be replaced, I will be stopping by Klaben Ford. More

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Twice as nice This was my second lease on a Ford Escape from Klaben. Both tines they gave me what I wanted for the payment I could afford and didnt throw any additi This was my second lease on a Ford Escape from Klaben. Both tines they gave me what I wanted for the payment I could afford and didnt throw any additional charges in. I live about 45 minutes from them and I would drive 2 hours to get a vehicle from them. They really know how to treat their customers and make them happy. More

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Good Experience We had been looking at a few certified used Fusions and stopped in at Klaben's. We weren't planning on purchasing a vehicle because there were a few We had been looking at a few certified used Fusions and stopped in at Klaben's. We weren't planning on purchasing a vehicle because there were a few we were considering. When we started talking to Matt Moyer, he seemed straight forward and genuine, as did everyone at the dealership. The customer service was one of the reasons we decided to purchase, along with a great price for the vehicle and a good price for our trade. More

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Amazing, unbelievable and an eye opener I have gone to numerous car dealerships and have never experienced the service I recieved from my Sales Consultant, from beginning to end. Unbelievabl I have gone to numerous car dealerships and have never experienced the service I recieved from my Sales Consultant, from beginning to end. Unbelievable, no stress, again top notch service! I can't say enough. Stop by or call and see for yourself. I called and I am glad I did! More

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Customer service We had great service from every department! Everyone was very accommodating and made us feel special with the purchase of my new vehicle. I would defi We had great service from every department! Everyone was very accommodating and made us feel special with the purchase of my new vehicle. I would definitely recommend Klaben to friends and family. More

by millerrl6789 Verified Customer Verified Customer

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Phenomenal Our salesman was phenomenal! Our experience was wonderful and I would highly recommend going to the place to purchase a vehicle. The price couldn't be Our salesman was phenomenal! Our experience was wonderful and I would highly recommend going to the place to purchase a vehicle. The price couldn't be beat! Thank you again your outstanding customer service! More

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New Car My lease was up and it was time for me to get a new car. Ty made sure the process was simple and quick. This was my third time leasing a car at Klaben My lease was up and it was time for me to get a new car. Ty made sure the process was simple and quick. This was my third time leasing a car at Klaben. I dealt with Jennifer when signing my papers. She also made sure the process was simple and quick. Ty and Jennifer were very friendly and easy to work with. I will go back when it's time for a new lease. More

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Very Pleased! I was in the market for a new SUV, my daughter and son-in-law recommended Klaben and they could not have steered me in a better direction. I live in K I was in the market for a new SUV, my daughter and son-in-law recommended Klaben and they could not have steered me in a better direction. I live in Kentucky and had the deal already set up over the phone. Ty Davis was absolutely professional and non-pressuring when it came to the selection of my 2017 Ford Escape. I had stopped at a local dealership where I live and they could not even come close to what Klaben was offering. I got more options for a better price! The finance team was remarkable and very professional and knew the products very well. I had lived in the Kent/Ravenna area for years and never knew this was such a fantastic and family oriented dealership. I will recommend Ty Davis and Klaben Ford to all of my friends and family! Thank You so much for making this the best experience I have ever had with an automobile dealership. More

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Fabulous treatment! I'm a lifelong customer! This is my 4th Ford and my final dealership! Klaben Ford was fabulous, especially Doug and Matt. They were patient, helpful, and worked with my budget This is my 4th Ford and my final dealership! Klaben Ford was fabulous, especially Doug and Matt. They were patient, helpful, and worked with my budget. I have been to numerous Ford dealers in the Cleveland area, and Klaben outshines everyone. It shouldn't make a difference that I am a woman and was buying my car alone, and neither Doug nor Matt treated me with anything but respect. I will definitely be back. Even Jennifer Bowen in the final process with the finance documentation was so kind and supportive. Buying a car can be incredibly stressful, unless you go to Klaben. More

by MEGANELENE Verified Customer Verified Customer

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Surprisingly complete for many details I did not expect Don Batten, our sales person was very attentive to every aspect that I was not aware of since I have never leased a vehicle before or even purchased a Don Batten, our sales person was very attentive to every aspect that I was not aware of since I have never leased a vehicle before or even purchased a vehicle. Transferring my recently renewed vanity plates to this vehicle, contacting my insurance carrier,instructing me on many of the essentials to drive such an advanced vehicle were all wonderfully received. The young lady Jennifer who finalized all the paperwork was very informative and explained various questions. Now all I have to do is get use to using all the bells and whistles. A Blessed New Year To All Rita Benya More

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