Jeremaine Hill

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your great experience at Jim Ellis Toyota! We look forward to welcoming you back in the future when you're ready for another car. Thank you for choosing us, and we'll be here whenever you need us!

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you had a great experience working with Jeremaine and found him to be extremely professional. It's wonderful that his service made a positive impact, and we appreciate your willingness to recommend him to your friends and family. Thank you for sharing your experience, and we look forward to continuing to provide excellent service to you and your referrals in the future!

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your positive experience with our team's professionalism, courtesy, and excellent customer service. It's great that our technicians were punctual and careful with your car, ensuring everything went smoothly. Thank you for sharing your feedback, and we look forward to continuing to provide you with top-notch service in the future. Your satisfaction is very important to us!

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We are delighted to hear that Jermaine could assist you in finding the perfect truck for your husband. We're also thrilled to know Jermaine's patience and dedication made your experience exceptional. Your satisfaction is our priority, and we're here to help with anything you need. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels!

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback! We're thrilled to hear that Jermaine provided you with a pleasant and respectful experience throughout the entire process. Customer satisfaction is our top priority, and we're glad to hear that your finance experience was great as well. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and hope to see you again soon!

Jim Ellis Toyota of McDonough responded

I'm truly sorry to hear about your experience and the frustration it has caused. Having your credit run multiple times without clear communication or understanding can be concerning, and we recognize the impact it can have on your credit score. Your feedback is taken very seriously, and we will investigate this matter to understand what occurred and ensure it doesn't happen again. We're committed to transparency and integrity in all our dealings, and we apologize that we fell short of those standards in your case. Please reach out to Darryl Jefferson by calling us at (770) 746-9374 to discuss how we can make this right for you. Thank you for bringing this issue to our attention.

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your amazing experience with Jeremaine and his efforts to secure the best deal for you on a great Tundra. Going above and beyond for our customers is what we strive for, and it's wonderful to know Jeremaine delivered on this promise. Enjoy your new Tundra, and thank you for sharing your positive feedback. We look forward to continuing to provide you with excellent service in the future!

Jim Ellis Toyota of McDonough responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

Jim Ellis Toyota of McDonough responded

Hi, thank you for sharing your experience with us. At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

Jim Ellis Toyota of McDonough responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!