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Jerome Mosser
Jerome Mosser at Priority Honda Roanoke
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Jerome Mosser | Page 5

Honda Certified Service Advisor

Priority Honda Roanoke

3311 Peters Creek Road
Roanoke, VA 24019

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4.7
72 Reviews
4.7

72 Reviews

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72 Reviews of Jerome Mosser

May 10, 2024

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Employee Rating

The personal are very attentive and helpful when I have questions. I’m kept up to date when my vehicle is being serviced. More

by PGEVAS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Garst

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May 11, 2024

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are happy that Adam, Jerome, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

May 10, 2024

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Employee Rating

The service is good and the people are courteous and onformative There was a board that kept me informed about where i was in the que -,very helpful.. More

by BOBRYAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Garst, Brian Brantley

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May 11, 2024

Priority Honda Roanoke responded

Bob, Thank you for your very kind service review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 10, 2024

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They were accurate and honest. They were a pleasure to deal with.i like them. More

by DEWAYNEHACKER69
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Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jennifer Tucker, Brian Brantley

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May 11, 2024

Priority Honda Roanoke responded

DeWayne, Thank you for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 10, 2024

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Always wonderful customer service, always listening to the customers needs One day I’ll be upgrading to a suv More

by SHAY_SANDERS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jennifer Tucker, Brian Brantley

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May 11, 2024

Priority Honda Roanoke responded

Shay, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

May 07, 2024

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The employees are professional and treat me with kindness and understanding. They are a pleasure to deal with. More

by SMKRDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jennifer Tucker, Brian Brantley

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May 07, 2024

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

May 06, 2024

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Employee Rating

Service department is Alway concern about your needs and requirements pertaining to upcoming services a specialty Mr Adam who is Alway there for my needs and is Alway concern about me More

by M.R.SALERNO54
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jennifer Tucker

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May 06, 2024

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

May 05, 2024

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Employee Rating

Good fast service. Were very accommodating to me as I was in an emergency situation and had my dog with me. Got everything done and accurately in a timely manner More

by amit1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins

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May 06, 2024

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

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Friendly and knowledgeable service my car was ready as promised and taken promptly when I arrived for my appointment. More

by Melissa.friedrich123
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Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2024

Priority Honda Roanoke responded

Melissa, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

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Employee Rating

Excellent service. Best salesperson. Have bought numerous cars from him. Always have my car serviced there. Only drive Honda's More

by PURVES24019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jennifer Tucker, Brian Brantley

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May 05, 2024

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

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Employee Rating

Have bought 2 trucks here thank you for your time and honesty .I will recommend you all to others. Thank you... More

by BANDALLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jennifer Tucker, Brian Brantley

Helpful
Report | Print
May 06, 2024

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

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