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Jerome Mosser
Jerome Mosser at Priority Honda Roanoke
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Jerome Mosser

Honda Certified Service Advisor

Priority Honda Roanoke

3311 Peters Creek Road
Roanoke, VA 24019

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4.6
44 Reviews
4.6

44 Reviews

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44 Reviews of Jerome Mosser

May 22, 2024

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Jeremy kept me informed and handled the service call in record time. Friendly and professional. More

by BIRDAA
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Recommend Dealer
Yes
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May 22, 2024

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Your work is good and if it's not you will get things rite and that's good More

by ALBERTTAYLOR558
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Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jennifer Tucker, Brian Brantley

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May 21, 2024

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Thank you for the absolutely fast service. I greatly appreciated it. Always appreciated every time More

by Horsley1213
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Yes
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May 21, 2024

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

May 21, 2024

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Service center employees and technicians are knowledgeable, efficient, reliable and talented.. I highly recommend Honda Service Center. More

by Carol
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Recommend Dealer
Yes

Other Employees Tagged: Larry Dunn

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May 18, 2024

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Rude. Way overpriced service. Horrible customer service. Worst dealership I have dealt with. Diagnostic charge to even tell you what’s wrong with your car More

by MaryKate
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Recommend Dealer
No
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May 22, 2024

Priority Honda Roanoke responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Neal Young NealYoung@lithia.com

May 18, 2024

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Very quick, very professional. My oil change was so fast I barely had time to get involved in my book. Service staff is great. More

by PATTYJGOODSON
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Yes
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May 20, 2024

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience, Patty! Sorry you didn't get to enjoy your book, but we are glad we could get you in and out! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

May 18, 2024

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Good , fast , friendly . high recommended .My next car will be Honda again .Thank you for your great service. More

by Southsea14
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Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jennifer Tucker, Brian Brantley

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May 20, 2024

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! We will have the perfect Honda for you when you are ready! Best Regards, Neal Young NealYoung@lithia.com

May 17, 2024

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Always prompt and keep me updated when I wait. Very courteous and prompt with checkin. More

by JANAHOOKER06
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Recommend Dealer
Yes

Other Employees Tagged: Adam Garst

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May 19, 2024

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 16, 2024

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Very professional about there job Just kind and courteous about the business. It was a pleasure working with them More

by Smith
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Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jennifer Tucker, Brian Brantley

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May 19, 2024

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 12, 2024

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They are professional and they tell me ahead of time what kind of work needs to be done on my next visit. More

by SIS2AJLH
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adam Garst

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May 12, 2024

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

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