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Taylor Stump
Taylor Stump at Priority Honda Roanoke
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Taylor Stump

Honda Certified Service Advisor

Priority Honda Roanoke

3311 Peters Creek Road
Roanoke, VA 24019

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4.8
48 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

2 yrs, 9 mos

Languages Spoken

English English

4.8

48 Reviews

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48 Reviews of Taylor Stump

May 17, 2024

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Employee Rating

They were very friendly and very prompt I was in and out in a timely manner More

by CLWMOM2
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Yes
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May 16, 2024

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Had my brake fluid changed was easy to make appointment and service was fast finished on time More

by RICHARD_LEYH
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Yes
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May 16, 2024

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Great customer service and take care of the issues efficiently and Cost effectively to your satisfaction More

by sunnyarikat
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Yes
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May 16, 2024

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Very professional about there job Just kind and courteous about the business. It was a pleasure working with them More

by Smith
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Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Jerome Mosser, Jennifer Tucker, Brian Brantley

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May 15, 2024

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The staff were very friendly and courteous. They kept us updated of the progress. The waiting area was comfortable. More

by DPATSEL
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Yes
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May 15, 2024

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

May 14, 2024

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Very helpful when scheduling your appointment and getting your work done in a very timely manner. More

by willielaprade
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Yes
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May 15, 2024

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business, Willie, and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 11, 2024

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The place is clean and nice. Staff are accommodating to their customers. They will explain everything to you on what will be done to the car before and after. Very good service More

by glaisajoy.cabigon
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Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Jerome Mosser, Jennifer Tucker, Brian Brantley

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May 12, 2024

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

May 10, 2024

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They were accurate and honest. They were a pleasure to deal with.i like them. More

by DEWAYNEHACKER69
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Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Jerome Mosser, Jennifer Tucker, Brian Brantley

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May 11, 2024

Priority Honda Roanoke responded

DeWayne, Thank you for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 10, 2024

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Always wonderful customer service, always listening to the customers needs One day I’ll be upgrading to a suv More

by SHAY_SANDERS
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Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Jerome Mosser, Jennifer Tucker, Brian Brantley

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May 11, 2024

Priority Honda Roanoke responded

Shay, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

May 10, 2024

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They seem to change the rules as they go you think you have bought one service and not exactly what I understood More

by botetoutdodgers
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Brian Brantley

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May 11, 2024

Priority Honda Roanoke responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Neal Young NealYoung@lithia.com

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