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Jerrod Rush
Refer Me
32 Reviews
32 Reviews of Jerrod Rush
July 19, 2023
Kings Ford replaced a brake booster on my 2018 Explorer. There was nothing wrong with the booster. The original issue was what I perceived as a loose break pedal. The pedal was the same after the $1,500. There was nothing wrong with the booster. The original issue was what I perceived as a loose break pedal. The pedal was the same after the $1,500.00 booster. Have attempted to contact the service Manager. Matt Huber but to no avail. I have tried in person and over the phone. Have left voice messages. He won't return my calls and is always out of the office, gone for the day, or on a call. Here's the real kicker! I went to check my brake fluid and the booster is loose. Yes, loose. It flops around. I called to have them fix what they screwed up and said they could get me in a week from now. I said this is a potential safety issue. They don't care. I guess they have enough business to not care about cars they screw up or misdiagnose. More
by mlatkd1
Helpful 
October 05, 2022
I took my truck in after an oil change, due to a service light being on. They took me right away, and said it was a calibration issue. Two days later, I am traveling to West Virginia in the mountains and t light being on. They took me right away, and said it was a calibration issue. Two days later, I am traveling to West Virginia in the mountains and the same light came on plus the service exhaust filter is full. I had to schedule an appointment to Ford in Beckley and they said there was three issues found with the same calibration light. I fixed my truck there and paid them an additional amount to check the same light finding the issues Kings Ford didn't find? So I had two service check fees vs., one. I'll find a different Ford location forward. More
by dcookfitness
May 07, 2022
Anthony Alexander was very helpful in helping me find the right vehicle in a timely fashion. Kings Ford has always been the best! right vehicle in a timely fashion. Kings Ford has always been the best! More
by jake.ramstetter
Other Employees Tagged: Andy Buchanan, Joe Ring, Mike Wheeler, Rick Clark, Anthony Alexander, Randy Kleine, Alec Roshek, Randy Baxter , Ryan Davis, Kody Lowe, Ben Mumfrey, Bill Schehr, seth
January 26, 2022
About as easy a car purchase as I’ve ever had. Salesman, finance and service all friendly and professional. finance and service all friendly and professional. More
by M.mathias91
Other Employees Tagged: Andy Buchanan , Bill Schehr
September 18, 2021
Took my 2019 escape in with 16thousand miles they could not fix it .kept it 3 days not fix it .kept it 3 days More
by R
Other Employees Tagged: Andy Buchanan , Bryan Parsell
August 24, 2021
Ryan our salesperson did a great job helping us find the right car and deal, all in just at 2 hours in the door, found the car, trade, paperwork, delivery and out the door! right car and deal, all in just at 2 hours in the door, found the car, trade, paperwork, delivery and out the door! More
by tom.tucker
Other Employees Tagged: Randy Baxter , Ryan Davis
March 13, 2021
The sales department was awesome to work with. The service department is absolutely amazing. I would recommend them to anybody. Overall a great experience. Thank you kings Ford. service department is absolutely amazing. I would recommend them to anybody. Overall a great experience. Thank you kings Ford. More
by Brad
Other Employees Tagged: Andy Buchanan, Joe Ring, Mike Wheeler , Ryan Davis
December 21, 2020
I have always had a good experience when visiting Kings Ford, for both the sales and service departments. I just purchased my 3rd vehicle from Anthony Alexander. Ford, for both the sales and service departments. I just purchased my 3rd vehicle from Anthony Alexander. More
by terri0919
Other Employees Tagged: Anthony Alexander, Randy Baxter , Travis Martin
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