Jerry Arrowood | Page 8

Very happy with the Sales and Service. Why I keep going back. Best Ford dealership I have ever worked with. Why I keep going back. Best Ford dealership I have ever worked with. More

by BNICK0 Verified Customer Verified Customer

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Great service friendly personnel Always willing to help Great service friendly personnel Always willing to help and look for the best deals available Great service friendly personnel Always willing to help and look for the best deals available More

by Itsyhuedun Verified Customer Verified Customer

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The best experience I have had at a dealership to date. The sales manager(Jerry) was a great help in working with my needs and steering me to a great salesman(Bryan) to put me in the vehicle I wanted at t The sales manager(Jerry) was a great help in working with my needs and steering me to a great salesman(Bryan) to put me in the vehicle I wanted at the price I could afford. I could not have been happier. More

by SJSNYDER48 Verified Customer Verified Customer

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Listened and accepted I knew what I wanted, which was very much appreciated. Thank you very much appreciated. Thank you More

by TOIDEGIRL Verified Customer Verified Customer

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Our salesman was up on all the perks. He was courteous, friendly and he answered all of our questions friendly and he answered all of our questions More

by toniaspittler59 Verified Customer Verified Customer

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Andrew was excellent to work with and the entire purchase process was easy and pressure free. Just an overall awesome experience. process was easy and pressure free. Just an overall awesome experience. More

by RRING0 Verified Customer Verified Customer

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We were searching for a bronco sport and were told that they had one coming in about two weeks and had them put our name on it. The exciting day arrived and we were called and told our car was in and we co they had one coming in about two weeks and had them put our name on it. The exciting day arrived and we were called and told our car was in and we could come pick it up, so we insured it and had the down payment in hand planning to leave with it that day. As soon as we got back from our test drive, our salesman was waiting for us, and walked up to the car as we were still inside checking things out. He informed us that the car had already been sold. Great, so now I was out of a car that we desperately counted on for commuting. I asked for a loaner, as they said they could get us a new bronco sport in late October, and was denied and they suggested renting a car for that long, also even said they would check into getting their discount from enterprise for us. We emailed and called about an update, and were told we’ll get back to you. Never happened. On your own website, you claim to pride yourselves in customer service, but that is a false claim in my opinion. I’ve worked in the customer service industry for 15 years and can assure you that you have made absolutely no effort to acquire a family of customers for life. I will be sure to take my business elsewhere, since you clearly do not care for it anyways. We were able to get an outer banks bronco sport in 10 days elsewhere, so for being a car dealership, you sure didn’t try for our business. More

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Everyone was friendly and helpful. Great salesman, Phil made everything simple for us. We got a great car with everything we wanted and more! We highly recommend Taylor Ford made everything simple for us. We got a great car with everything we wanted and more! We highly recommend Taylor Ford More

by SUZGAL813 Verified Customer Verified Customer

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I would recommend Taylor Ford to abosutely Anybody in the whole world, and I mean anybody. Have a good labor day weekend. You too Louis Horger. whole world, and I mean anybody. Have a good labor day weekend. You too Louis Horger. More

by intouchwithyou86 Verified Customer Verified Customer

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Best customer service I recommend people to come and lease there new ford cars deal with Mike and the Secretaire the best service they give people lease there new ford cars deal with Mike and the Secretaire the best service they give people More

by ZAITERZEE502 Verified Customer Verified Customer

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