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Jerry Deshong
Refer Me
202 Reviews
Dealership Experience
38 yrs, 6 mos
Industry Experience
44 yrs, 10 mos
202 Reviews of Jerry Deshong
September 02, 2020
Service was easy to schedule, a loaner of the exact same model was provided, and the repair was done ahead of schedule. The repair was just as expected. model was provided, and the repair was done ahead of schedule. The repair was just as expected. More
by pa0336
Verified CustomerOther Employees Tagged: Michael Tufano
Helpful 
August 28, 2020
Very professional and helpful. Never had a problem with this place.staff is very friendly and helpful. Will continue to patronize this dealership. Thank you very much this place.staff is very friendly and helpful. Will continue to patronize this dealership. Thank you very much More
by dziakl
August 21, 2020
I am totally satisfied with Chapman Ford as I have been for several years. However, I am totally disappointed in the Ford brand. The car that we just had serviced is a 2016 Ford Fusion that we purchased at for several years. However, I am totally disappointed in the Ford brand. The car that we just had serviced is a 2016 Ford Fusion that we purchased at Chapman. It needed a new engine. This car has turned out to be a lemon as we have also had to replace the transmission recently as well. When I contacted Ford they told me that the engine AND transmission in this year of the Fusion were defective. Did they offer some compensation to help with repairs. ABSOLUTELY NOT. THEY DIDN'T CARE AT ALL. Needless to say we have purchased our last Ford. I will continue to use Chapman for service on our existing Fords but when the time comes to replace them we will be switching brands. More
by wanchd
August 18, 2020
Great service and the new video of the inspection was pretty cool. The technicians are helpful and quick to answers all questions and I definitely will continue to use Chapman for all my service needs. pretty cool. The technicians are helpful and quick to answers all questions and I definitely will continue to use Chapman for all my service needs. More
by rorohanehah
August 17, 2020
Thank you for such great service. The technology is amazing in seeing the actual inspection. Everyone was very courteous. I would recommend to anyone. Thank you amazing in seeing the actual inspection. Everyone was very courteous. I would recommend to anyone. Thank you More
by joannecj
August 05, 2020
Very quick and easy process! Everyone at the Chapman Ford Lancaster dealership has been a pleasure working with. Will continue using this dealship for all our needs. Thanks again! Lancaster dealership has been a pleasure working with. Will continue using this dealship for all our needs. Thanks again! More
by Schuman
Other Employees Tagged: Eddie in service
August 05, 2020
Service Jerry was great, Arranged for driver home and back. Very personable staff, Lionel, driver, made me feel comfortable. Work was completed as stated on Jerry was great, Arranged for driver home and back. Very personable staff, Lionel, driver, made me feel comfortable. Work was completed as stated on the estimate. Totally excellent service department. Your Number 1 in our book! More
by anharsh
Other Employees Tagged: Lionel
August 03, 2020
Chapman Service Willing to work with you on pricing of service repairs. The car repair was done on time as promised. Would have this dealership do future repairs. Willing to work with you on pricing of service repairs. The car repair was done on time as promised. Would have this dealership do future repairs. More
by Snickers
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