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Jerry Ng
Jerry Ng at Diamond Honda
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Jerry Ng

Internet Director

Diamond Honda

17525 E. Gale Avenue
City of Industry, CA 91748

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4.6
25 Reviews
4.6

25 Reviews

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25 Reviews of Jerry Ng

April 09, 2024

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Employee Rating

Dishonest tried to pad cost of car by adding warranty without letting me know beforehand. They just showed me monthly payment that included $3,100 warranty. If I did not catch that they added that much, More

by RIC.ADRIAS1224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kenny Colwell

Helpful
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Apr 11, 2024

Diamond Honda responded

Hello, can you provide us with the name and vehicle, and date of visit with us? We would like to look into what happened, but cannot without further information. You can get in touch with us directly at 626-671-4601, thank you.

Apr 11, 2024

RIC.ADRIAS1224 responded

Toyota Avalon on april 3,2024 vin 4T1BK1EB8DU035656

March 31, 2024

Dealership Rating
Employee Rating

I received great service in a timely manner and love the car I bought. Thank You! W.H. More

by FIREONHIGH1005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Nelson, Joe Yu, Allen Fan, Jae Lee , Alan Chan, Kenny Colwell, Rafael Gonzales, Joyce Helmer

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Apr 03, 2024

Diamond Honda responded

We're thrilled you love your car, and glad we could give you the service you needed in a reasonable time frame. Thank you for the 5-star review!

March 27, 2024

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Employee Rating

I purchased a new Pilot and I felt like was the most important customer to the dealership. More

by requiroz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mazen Dakdouk

Helpful
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Apr 03, 2024

Diamond Honda responded

We hope everyone who comes in feels the same! Thank you so much for your review and 5-star rating! We look forward to working with you again in the future.

March 10, 2024

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Employee Rating

Great experience. Jae Lee and John Ruiz were very helpful and transparent in structuring my deal. I will recommend them to others! Thanks More

by dkirby1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jae Lee , John Ruiz

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Mar 12, 2024

Diamond Honda responded

We always appreciate a recommendation to others! Thanks for your feedback, and please reach out if we can help you with anything else!

March 10, 2024

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Employee Rating

Great experience! The process was simple and complete! I will recommend Diamond Honda to others. More

by dkirby1010
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jae Lee , John Ruiz

Helpful
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Mar 12, 2024

Diamond Honda responded

Thanks for the 5-star rating and feedback. Your recommendation to others is appreciated, and we look forward to working with you again in the future.

March 02, 2024

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I love their service, and they are friendly. I purchased over 10 cars with the already. Highly recommend More

by jchen1025
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Mar 04, 2024

Diamond Honda responded

We appreciate your trust and using us for your purchases. Thanks for the recommendation!

December 30, 2023

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Employee Rating

The service attitude is very good and patient. Will introduce friends. Two cars have already been mentioned here. More

by shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Nelson, Joe Yu, Allen Fan, Mazen Dakdouk, Jae Lee , Alan Chan, Kenny Colwell, Rafael Gonzales, Joyce Helmer

Helpful 1
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Dec 31, 2023

Diamond Honda responded

Hi Shawn, thanks for your 5-star review for us, we are so glad to hear you will recommend us to friends, and please reach out if there is anything else we can help you with.

November 12, 2023

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Employee Rating

Well maintained dealer with a really friendly and patient staff that will take care of your needs. More

by ALVAREZALFREDO99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Lopez, Alex Armendariz

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Nov 16, 2023

Diamond Honda responded

Thanks for the kind words and 5-star review, we appreciate it! We hope to work with you again in the future.

October 30, 2023

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Employee Rating

We got good service from dealer, especially this manager Eddie. We will introduce to our friends who want to buy Honda. More

by SUNCHAO0528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Yu, Allen Fan, Mazen Dakdouk, Ken Cardenas, Jae Lee , Kenny Colwell, Rafael Gonzales, Joyce Helmer, Brant Tessinger

Helpful
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Oct 30, 2023

Diamond Honda responded

Thank you for your kind words and for trusting us in your car purchase. We are happy to hear Eddie was so helpful, and we hope to help you, and any friends, in the future! Enjoy your new Honda!

May 09, 2023

Dealership Rating
Employee Rating

I am always treated with respect. I have been coming to Diamond Bar Honda/Diamond Honda for years! More

by BJPHALE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mazen Dakdouk , Juan Carlos

Helpful
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May 15, 2023

Diamond Honda responded

Thanks for your loyalty to our store. We appreciate it!

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