Pete Nelson
Pete Nelson at Diamond Honda
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Pete Nelson

Service Manager

Diamond Honda

17525 East Gale Avenue
City of Industry, CA 91748

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4.7
36 Reviews
4.7

36 Reviews

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36 Reviews of Pete Nelson

March 31, 2024

Dealership Rating
Employee Rating

I received great service in a timely manner and love the car I bought. Thank You! W.H. More

by FIREONHIGH1005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Ng, Joe Yu, Allen Fan, Jae Lee , Alan Chan, Kenny Colwell, Rafael Gonzales, Joyce Helmer

Apr 03, 2024

Diamond Honda responded

We're thrilled you love your car, and glad we could give you the service you needed in a reasonable time frame. Thank you for the 5-star review!

January 26, 2024

Dealership Rating
Employee Rating

Very courteous and helpful. Easy transaction, got us in and out in a very quick manner. More

by Chepes62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Yu, Allen Fan , Alan Chan, Kenny Colwell, Rafael Gonzales, Joyce Helmer

Jan 29, 2024

Diamond Honda responded

Glad you had a smooth and efficient experience with us. Thanks for leaving us your feedback and a 5-star review, and we look forward to working with you again.

January 24, 2024

Dealership Rating
Employee Rating

I am very satisfied with the attentive service. I even filled up the tank when I picked up the car! a happy day More

by heguangning0527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Yu, Allen Fan, Mazen Dakdouk, Jae Lee , Alan Chan, Kenny Colwell, Rafael Gonzales, Joyce Helmer, Brant Tessinger, Joseph chavez

Jan 25, 2024

Diamond Honda responded

We're so glad to hear you had a great visit with us and felt attended to. Thanks for the review, and we look forward to working with you again.

December 30, 2023

Dealership Rating
Employee Rating

The service attitude is very good and patient. Will introduce friends. Two cars have already been mentioned here. More

by shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Ng, Joe Yu, Allen Fan, Mazen Dakdouk, Jae Lee , Alan Chan, Kenny Colwell, Rafael Gonzales, Joyce Helmer

Dec 31, 2023

Diamond Honda responded

Hi Shawn, thanks for your 5-star review for us, we are so glad to hear you will recommend us to friends, and please reach out if there is anything else we can help you with.

May 30, 2023

Dealership Rating
Employee Rating

I purchased a 2017 Honda Civic from Diamond Honda and 1 year later my A/c has gone completely out! Now I’m stuck with a $2200 bill for a lemon. Be in mind I purchased this car in cash and paid in full. Sal More

by rjpcheer07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Yu, Allen Fan , Alan Chan, Kenny Colwell, Rafael Gonzales, Joyce Helmer, Omar sales manager

Jun 01, 2023

Diamond Honda responded

We know this situation is frustrating, and we're truly sorry! All of the preowned vehicles we sell go through a rigorous inspection process. We do everything we can to prevent things like this from happening, however we can't predict what will happen a year down the road. We can't help in these situations unless the vehicle is under warranty. Again, we apologize, and we wish you the best.

March 09, 2023

Dealership Rating
Employee Rating

Excellent and prompt service like always. I loved the new video feature they have about what service was done and what is also recommended. More

by ARTEMUS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Ng, Mazen Dakdouk, Ken Cardenas , Tod

Mar 14, 2023

Diamond Honda responded

Thank you!

March 01, 2023

Dealership Rating
Employee Rating

Excellent service in all areas of the dealer. All my concerns were addressed. My vehicle was repaired in a timely manner. More

by PAULAOSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mazen Dakdouk, Ken Cardenas , Alan Chan, Joyce Helmer, Enrique

Mar 14, 2023

Diamond Honda responded

Thank you!

Mar 15, 2023

PAULAOSAL responded

My vehicle was repaired as promised and in a timely manner. Communicated with me in every step of the process. Thank you

March 01, 2023

Dealership Rating
Employee Rating

The service was great. Easy to set an appointment via text and friendly and helpful staff. Did not have to wait long at all. More

by lorenaa.626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Ng, Mazen Dakdouk, Ken Cardenas, Jae Lee , Alan Chan, Joyce Helmer, Brant Tessinger

Mar 14, 2023

Diamond Honda responded

Thank you!

February 26, 2023

Dealership Rating
Employee Rating

Excellent service. Appreciate the attention from Oscar and his team. Will definitely be back when I need service. More

by Chepes62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Chan, Joyce Helmer

Feb 27, 2023

Diamond Honda responded

Thank you! We look forward to having you back.

February 24, 2023

Dealership Rating
Employee Rating

Very great experience. Work was completed in a timely manner. I was kept up to date with the progress. Marvin and Claudia were professional and answered all the questions I More

by ADMIRALSQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Cardenas , Marvin and Claudia

Feb 27, 2023

Diamond Honda responded

We're happy to hear you had an outstanding experience at our store!

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