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Jessi Zellars
Jessi Zellars at Koons Arlington Toyota

Jessi Zellars

Accounts Payable & Dealer Exchange Clerk

Koons Arlington Toyota

4045 Lee Highway
Arlington, VA 22207

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Jesse entered the car business and joined Koons in August 2012. She most enjoys the people at Koons. Free time means cooking, baking, and just relaxing.

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1 Review of Jessi Zellars

May 13, 2021

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Employee Rating

Generally they have been fine but they have moved aggressively into upselling the last year when you take a car in for service and now are scheduling service we did not request. They also call incess More

by MMW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Adriana Romero

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May 14, 2021

Koons Arlington Toyota responded

This feedback is very disappointing to read. We want our guests to get the most out of their vehicles, and I am sorry that this was not better reflected in your time working with us. I would also like to apologize for any unwanted communication on our end. I understand that we have let you down, and I would appreciate the chance to speak with you to see if there is anything I can do to make things right. If you are interested in having that conversation, please do not hesitate to give me a call. Thank you, Chelsea Johnson - Customer Relations Manager - 703 522 6000 x 1107

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