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Walter Johnson
20 Reviews
Walter has worked in the automotive industry since 1993 and started with Koons in July 2007. He has held positions as a Sales Representative, Sales Manager, and General Manager. Walter attended Faber College from 1983 to 1991 and graduated from the NADA dealer academy in 2007. Walter and his wife Luz have three boys: Chase, William and Andrew. The boys keep the family busy playing baseball and football.
Read more20 Reviews
Write a ReviewDealership Experience
18 yrs, 10 mos
Industry Experience
32 yrs, 5 mos
20 Reviews of Walter Johnson
April 10, 2026
attention and professionalism: the keywords that we are looking for in your service. It is a five-star. looking for in your service. It is a five-star. More
by robrojas
Verified CustomerOther Employees Tagged: Chris Kronzer , Mario Sandoval
April 06, 2026
The red carpet was rolled out for outstanding hospitality and service starting from the general manager walter himself followed by the sales person, Jeffrey Manderville, and for the person who sealed the dea and service starting from the general manager walter himself followed by the sales person, Jeffrey Manderville, and for the person who sealed the deal Mr. Alex and Finance I have no words but great gratitude for the culture that they keep doing at the Dealership of Toyota of Arlington. I came back after eight years and I found things improved sophisticated and much efficient towards the customer satisfaction. Keep up the good work . Finally the service managed Mario also treated me with great respect. Thank you, koons Arlington Toyota More
by MATTMAK
Other Employees Tagged: Alex Belhadi, Adriana Romero , Jeff Manderville
February 09, 2026
I had a great experience at Koons Arlington Toyota. I brought my car in for new tires and the entire process was smooth from start to finish. The team was professional, efficient, and kept me informed I brought my car in for new tires and the entire process was smooth from start to finish. The team was professional, efficient, and kept me informed throughout the appointment. My car was ready when promised, and drives noticeably better now. Overall, very satisfied with the service and would definitely return for future maintenance. More
by jenkim615
Other Employees Tagged: Oscar Canales, Christian Lobo
December 25, 2025
Koons Arlington Toyota has a amazing team . I love the Service team they takes good care of my car. Mr.Alex is awesome, I appreciate him. I love the Service team they takes good care of my car. Mr.Alex is awesome, I appreciate him. More
by Anita
Other Employees Tagged: Oscar Canales, Chetan Chavan, Chiraz Salhi, Jessi Zellars
November 11, 2025
We have a Great experience because their Excellent service great procedures , salespeople and standards Thank you service great procedures , salespeople and standards Thank you More
by Luciaruggiero
Other Employees Tagged: Chetan Chavan, Tache de la Roche, Alex Belhadi, Ray Mukhutdinov, Mehedi Patwary
July 09, 2024
Technicians were helpful. and knowledgeable.I always get excited when i go to Koons Arlington. and knowledgeable.I always get excited when i go to Koons Arlington. More
by berhanu_goshu
Other Employees Tagged: Chris Kronzer, Oscar Canales, Chhay Hem, Steve Jaeger, Luis Alvarez, Mehedi Patwary, Malik Jefferson, Warren Jacobs, Christian Lobo
February 15, 2024
Dishonest and unprofessional. Waste of time. Refused to disclose payments and rates. I recommend buying elsewhere. Waste of time. Refused to disclose payments and rates. I recommend buying elsewhere. More
by coleycars
Other Employees Tagged: Chris Kronzer , SALES MANAGER WORKING ON 2/15/2024
August 30, 2022
Please do not ever buy a car from this dealership. They have deceptive business practices, are untruthful and do not stand by their product. I purchased a Toyota Sienna Van from Koons Arlington To They have deceptive business practices, are untruthful and do not stand by their product. I purchased a Toyota Sienna Van from Koons Arlington Toyota as an out of state customer living in Texas in 2021. the vehicle was listed as brand new and then shipped to me via commercial trucking within a few days. I now have an issue with my air conditioning unit in which my local dealership has identified that my entire roof has been replaced, and done so very poorly. I have never replaced the roof or been in an accident and there is no report of this repair on a Carfax report. I have escalated to Toyota Corporate who state the vehicle has not been repaired by them prior to delivery to the dealership. I have had multiple correspondence with Koons Arlington Toyota in which they continue to deny repair of this vehicle. Locally my dealership has had field specialist evaluate the vehicle and confirm in fact the roof has been replaced. Someone ordered the parts and replaced this roof and Koons Arlington Toyota is the common denominator. They do not stand by their product and have left me the consumer out to dry. I have spoken to their service manager Warren Jacobs and their general manager Walter Johnson. The latter who even made such an asinine suggestion that maybe my wife wrecked the vehicle and repaired it without telling me. There are plenty of other Toyota dealerships that are willing to provide quality service and treat their customers with respect, please look anywhere else. I have filed complaints with the Office of the Attorney General, Better Business Bureau, Federal Trade Commission for consumer fraud. More
by thienster
Other Employees Tagged: Warren Jacobs
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