Jessica Licona
Service Customer Client Care Specialist Hablo Espanol!
Colonial Nissan of Medford
104 Mystic Ave
Medford, MA 02155
I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)
Read more266 Reviews
Write a ReviewDealership Experience
6 yrs, 3 mos
Specialties & Trainings
Bilingual
266 Reviews of Jessica Licona
April 26, 2024
The associate was very helpful in getting me set up with a replacement key. They even uncovered that I had been overcharged for a previous service and initiated the refund for that. a replacement key. They even uncovered that I had been overcharged for a previous service and initiated the refund for that. More
Other Employees Tagged: Joanne Sasso, Declan Foyle
April 25, 2024
Everything went great. Everyone was so nice. I was seen on time. Everything went smoothly. Everyone was so nice. I was seen on time. Everything went smoothly. More
Other Employees Tagged: Joe Bellizia, Joanne Sasso
April 25, 2024
The process of getting my car checked and repaired was explained well. I explained to the staff that it is my first car and my first time having brake issues and she helped me navigate getting them checke explained well. I explained to the staff that it is my first car and my first time having brake issues and she helped me navigate getting them checked. When I came in my car was checked and repaired quickly and the price was very fair. More
Other Employees Tagged: Joanne Sasso
April 25, 2024
Very quick and easy service experience, less than 30 minutes to finish oil change and tire rotation. minutes to finish oil change and tire rotation. More
Other Employees Tagged: Shawn Minigan
April 11, 2024
Jonathan was very helpful, excellent customer service. Happy to see Carl, Jessica and Joanne are still there. All around, wonderful. I will definitely come back again. Happy to see Carl, Jessica and Joanne are still there. All around, wonderful. I will definitely come back again. More
Other Employees Tagged: Joanne Sasso, Carl Tagliamonte, Jonathan Casiano
April 10, 2024
Worst service ever! Took my car here less than 10 months ago and asked for a check up on my breaks. The inspection then said my brakes were fine, that I just needed to c Took my car here less than 10 months ago and asked for a check up on my breaks. The inspection then said my brakes were fine, that I just needed to change the break fluid. I almost hit the car in front of me at 20miles/hr last week. Now I need to change my break pads and rotor, as well as the break fluid again. And i use my car very scarcely, and only drove 3,000 miles since the last inspection. I took my car here because I thought I could trust the inspection despite the more expensive price. I completely regret my decision! More