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Jesus Alvarez
Jesus Alvarez at Kelly Nissan of Woburn
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Jesus Alvarez

Service Advisor

Kelly Nissan of Woburn

95 Cedar Street
Woburn, MA 01801

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4.6
10 Reviews
4.6

10 Reviews

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10 Reviews of Jesus Alvarez

April 14, 2024

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Employee Rating

Run far away! They will screw you over however they can. Very disappointed to say the least. More

by Bellaeste3
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Service Time
Service Communication
Recommend Dealer
No
Helpful 1
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Apr 17, 2024

Kelly Nissan of Woburn responded

Bellaeste3, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like the opportunity to make this up to you. Please contact our service manager at (781) 835-3500 so we can make your experience a positive one.

February 17, 2024

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Employee Rating

Courtesy outstanding very friendly and make you feel at home favorite dealership they go the extra mile More

by Sheiladoucette05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Gerardi

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Feb 22, 2024

Kelly Nissan of Woburn responded

Thank you so much, Sheila! We are happy to see that you had the opportunity to work with Brianna and Jesus and they both made you feel so comfortable. We really appreciate you taking the time to share this with us - please do not hesitate to reach out if there is anything else we can do for you!

January 30, 2024

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It’s always a great experience and Kelly Nissan in Stoneham mass. I am very confident and I believe they’re very honest what they let me know about my vehicle. Thank you, Herb. More

by herbster54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phi Phi Hoang

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Feb 22, 2024

Kelly Nissan of Woburn responded

You are more than welcome, Herb! We're happy to see that you had the opportunity to work with Phi Phi and Jesus and that they both took excellent care of you! Thank you so much for taking the time to share this with us!

January 17, 2024

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I go to this dealership again and again because of their great customer service. Service advisor Jesus Alvarez is so friendly and very accommodating every time. More

by danteperinal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 19, 2024

Kelly Nissan of Woburn responded

We love to hear that, Dante! We are happy to know that Jesus continues to take excellent care of you and that you always have such a great experience! Thank you so much for your continued support!

January 16, 2024

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Employee Rating

I dropped my car late afternoon for an appointment the next day … they called just before closing and told me the car would be ready the next morning… everything was in good shape and helped with the coup More

by Kmalbert65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 17, 2024

Kelly Nissan of Woburn responded

Thank you so much, Kmalbert65, for sharing your positive experience with us! We're pleased to hear that our team was able to efficiently service your vehicle, and we appreciate your acknowledgment of our efforts to provide the best savings through the coupon. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out!

December 13, 2023

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Employee Rating

Jesus in service and Jim the auto tech were very professional in evaluating and servicing my car More

by Racaruso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Falasca

Helpful
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Dec 16, 2023

Kelly Nissan of Woburn responded

Thank you, Racaruso, for sharing your recent experience with us! We're pleased to hear that Jesus in service and Jim the auto tech provided you with professional and thorough service for your car. Customer satisfaction is our top priority, and we're glad to know that our team met your expectations during your visit. If there's anything more we can do for you or if you have further feedback, please don't hesitate to reach out!

November 27, 2023

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Employee Rating

The service dept at Kelly Nissan is great! Provides professional, courteous, and fast service! Thank you! More

by FLGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phi Phi Hoang

Helpful
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Nov 29, 2023

Kelly Nissan of Woburn responded

We love to hear that, FLGuy! It is great that you had such a pleasant time working with Phi Phi and Jesus and that they both took excellent care of you. Thank you for much for taking the time to share this with us!

November 15, 2023

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Employee Rating

Service was very good and the mechanic was very good because he pointed out that I was missing a couple of clamps on my exhaust system More

by Wes
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 16, 2023

Kelly Nissan of Woburn responded

Hey Wes! Thank you so much for taking the time to share this with us! We are happy to hear that you had excellent service and that our mechanic was attentive to detail, identifying and addressing the missing clamps on your exhaust system. We strive to provide thorough and quality service to ensure our customers' vehicles are in top condition. Your feedback is greatly appreciated, and we are pleased to have met your expectations!

June 02, 2023

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Employee Rating

Always treated very nice and the work done on my vehicle is timely and fairly priced More

by Drake167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phi Phi Hoang, Brianna Gerardi, Jim Delmolino

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May 04, 2023

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Employee Rating

Professional personnel, excellent customer service and staff. Service Agent Jesus thank you for your exquisite hospitality More

by Lhajara83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phi Phi Hoang, Chris Manley, Erin Sword

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