I started helping people with their automotive needs in 2002. Over the years, I have continuously been there for my customers, and I feel honored to still be serving and treating them like family many years later.
Read moreDealership Experience
7 yrs, 5 mos
67 Reviews
Write a Review67 Reviews of Jim Gile
January 17, 2023
Always a great car buying experience! Everyone makes you feel welcome and confident of your experience! Everyone makes you feel welcome and confident of your experience! More
Other Employees Tagged: Yuri Crawford, Trey Wade, Matt Pool , Dena Henson , John Kuykendall
December 05, 2021
Toyota of Cool Springs is unmatched in service, professionalism, and caring for the whole customer. My visit was not a standard “buy a new car” situation. I was dealing with mobilization issues, pa professionalism, and caring for the whole customer. My visit was not a standard “buy a new car” situation. I was dealing with mobilization issues, pandemic concerns, and generally being out of the loop from being isolated the past year. From the moment I talked to Alan Richardson at the beginning of the process, until I signed the final paperwork with Trey Wade, I was treated as a valued customer. My issues with a walker and mobility were handled with dignity and respect. My inability to be vaccinated and concerns about distancing were quietly and smoothly handled, I never felt demeaned or judged. When all points of the purchase were explained, and let’s face it, Toyota Tundras are not a hard sale, and we had all the information to make an educated purchase, Trey, with assistance from Jim Gile on the paperwork, worked his magic, and we left the dealership with a fair, honest, satisfactory experience that we won’t soon forget. I will never purchase a vehicle anywhere else. More
Other Employees Tagged: Trey Wade, Alan Richardson
November 28, 2021
Very fair and honest, our original salesperson was working with another customer when we arrived, but made time to check on us and introduce himself working with another customer when we arrived, but made time to check on us and introduce himself More
Other Employees Tagged: Hunter Cummings , Tory Robertson
November 16, 2021
This was my second purchase at Cool Springs Toyota, I had a very good experience with the dealership and with my sales person Jim Giles. a very good experience with the dealership and with my sales person Jim Giles. More
Other Employees Tagged: Yuri Crawford
November 05, 2021
Best place to buy a vehicle,Top shelf service, and a Best place to buy a vehicle, Top shelf service, and a great team of Professionals! Best place to buy a vehicle, Top shelf service, and a great team of Professionals! More
Other Employees Tagged: Jason Skaradowski , Tory Robertson
September 22, 2021
I worked with Jim Gile a couple of years ago and purchase a new Toyota, had a great experience. Our recent communication was in response to a letter for a trade in on my pervious purchase. Great people to wo a new Toyota, had a great experience. Our recent communication was in response to a letter for a trade in on my pervious purchase. Great people to work with, Jim got me a very quick response and even though I decided not to trade he didn't pressure me. When the time comes to purchase a car I will consider Toyota of Cool Springs first. More
September 08, 2021
It was an easy, no pressure buying experience. They had a good collection of used vehicles and were very knowledgeable. They went above and beyond to make sure I was happy with my choice. I would recommend t good collection of used vehicles and were very knowledgeable. They went above and beyond to make sure I was happy with my choice. I would recommend them without any hesitation More