Jim Watts | Page 50

Terrible customer service 2019 Kia Sorento was recalled for service and is having transmission problems. Car is still under warranty. They will not schedule service on a Saturd 2019 Kia Sorento was recalled for service and is having transmission problems. Car is still under warranty. They will not schedule service on a Saturday because they "only have 2 employees." I work in health care and cannot cancel my patients to take my car in for service. I will never buy from them and if you're looking for good customer service once you do purchase, I recommend you steer clear. More

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Staff is very friendly First time I ever visited your dealership we purchased a Kia soul the staff was friendly I’ll have to give it some time to see how the service departm First time I ever visited your dealership we purchased a Kia soul the staff was friendly I’ll have to give it some time to see how the service department is to deal with but overall was a good experience. More

by mklemasters Verified Customer Verified Customer

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Outstanding Service Department Consistently excellent service. They make recommendations but no high pressure for extra services. I usually deal with Jamie and she is very good at Consistently excellent service. They make recommendations but no high pressure for extra services. I usually deal with Jamie and she is very good at her job. Would highly recommend her as well as this service department. More

by WURBANEK623 Verified Customer Verified Customer

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Ron’s Review Great experience! Eddie Daerr and Jim Watts are both outstanding with their attitude. my vehicle setvice was completed in a timely manner. I’ll be bac Great experience! Eddie Daerr and Jim Watts are both outstanding with their attitude. my vehicle setvice was completed in a timely manner. I’ll be back. More

by RJSELVA Verified Customer Verified Customer

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Oil change and tire rotation I had been having issues with my skid plate on my Sorento. Jim was able to ensure me that it was properly attached after my oil change and tire rotati I had been having issues with my skid plate on my Sorento. Jim was able to ensure me that it was properly attached after my oil change and tire rotation. More

by JBRUCKHOFF Verified Customer Verified Customer

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Awesome, as always. Everyone is always professional, kind, and efficient. I appreciate their great service! The whole place always goes above and beyond to take care of t Everyone is always professional, kind, and efficient. I appreciate their great service! The whole place always goes above and beyond to take care of their clients. More

by Nicole Pawlos Verified Customer Verified Customer

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Awesome Like the service I get and they keep you up with the inspection needed to keep your vehicle in warranty,plus what ever issue you have small or big if Like the service I get and they keep you up with the inspection needed to keep your vehicle in warranty,plus what ever issue you have small or big if any... More

by N3KTB Verified Customer Verified Customer

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Routine Service As always, the service department explained options and performed the work on schedule. This is the third Kia Sportage that we have purchased from th As always, the service department explained options and performed the work on schedule. This is the third Kia Sportage that we have purchased from this dealer and we will continue to do so in great part due to the service department there. More

by HAGERFAM Verified Customer Verified Customer

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Always comes through This review is to let others know of the fantastic job these individuals do. Quick an efficient. A plus is the comfy waiting room which offers free w This review is to let others know of the fantastic job these individuals do. Quick an efficient. A plus is the comfy waiting room which offers free wifi, coffee an hot tea. More

by ZUCHBRI70 Verified Customer Verified Customer

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Wonderful Service Department I regularly use the service department but they went over and beyond when I came without an appointment with a nail in my tire. They took me right awa I regularly use the service department but they went over and beyond when I came without an appointment with a nail in my tire. They took me right away and I was back on the road in under an hour. Everyone is so friendly and helpful there. I'm very appreciative of their service. More

by BETH.BERGSTEDT Verified Customer Verified Customer

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