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Jimmy Stateler

Overview Reviews (41) Inventory (463)

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Jimmy Stateler

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9

41 Reviews

Overview Reviews (41) Inventory (463)

4.9

41 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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41 Reviews of Jimmy Stateler

November 06, 2025

Dealership Rating

Employee Rating

Great Service, my service was completed in a timley manner. Was able to look around at inventory as well. Thanks again manner. Was able to look around at inventory as well. Thanks again More

by griffintd79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 06, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Griffin! We're delighted to hear that you had a great experience with our service team at Robert Brogden's Olathe Buick GMC. It's also great that you were able to browse our inventory. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

November 05, 2025

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Employee Rating

Jimmie was very friendly. He explained the services needed. My car is ready for winter driving! He explained the services needed. My car is ready for winter driving! More

by HUNTINGJAN3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 06, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! We're glad to hear that Jimmie provided you with friendly and informative service. It's great to know your car is ready for winter driving. We appreciate your support of Robert Brogden's Olathe Buick GMC, and we look forward to seeing you again soon. Sincerely, The Robert Brogden Buick GMC Team

November 02, 2025

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Employee Rating

Phil went out of his way to ensure my car issue was being addressed. Thanks addressed. Thanks More

by WORKMANC2005

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Terrie Horton, David Blackburn , Phil in sales

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Nov 02, 2025 -

Robert Brogden Buick GMC responded

Thank you for taking the time to leave us a review! We truly appreciate your kind words and are glad to hear that Phil went above and beyond to address your car issue. At Robert Brogden's Olathe Buick GMC, we strive to provide excellent service to all our customers. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 02, 2025

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Employee Rating

Jimmy was great, took very good care of me and and made sure my truck was completely fixed. sure my truck was completely fixed. More

by Tom Schafersman

Verified Customer

Recommend Dealer

Yes

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Nov 03, 2025 -

Robert Brogden Buick GMC responded

Thank you, Tom! We’re thrilled to hear that Jimmy took great care of you and ensured your truck was completely fixed. Your satisfaction is our priority at Robert Brogden's Olathe Buick GMC. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 27, 2025

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Employee Rating

I am most annoyed that I am getting multiple emails requesting to fill out this survey and then to complete the survey, I have to submit a written review that has to be at least 15 words. requesting to fill out this survey and then to complete the survey, I have to submit a written review that has to be at least 15 words. More

by MTGREENKC49

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 27, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback. We understand that receiving multiple emails and navigating survey requirements can be frustrating. At Robert Brogden Buick GMC, your input helps us improve how we request feedback and make the process easier for customers. Our team is here to speak with you should you wish to continue the conversation. Your insights are valuable as we strive to enhance our service. Sincerely, The Robert Brogden Buick GMC Team

October 16, 2025

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Employee Rating

Oil change & tire rotation plus inspection was right on time and waiting area was pleasant. time and waiting area was pleasant. More

by RBANNIN

Verified Customer

Recommend Dealer

Yes

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Oct 17, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback! It is great to hear that your oil change, tire rotation, and inspection were completed on time and that you enjoyed our waiting area. We appreciate your support for Robert Brogden's Olathe Buick GMC and look forward to seeing you again for your next service! Sincerely, The Robert Brogden Buick GMC Team

October 11, 2025

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Employee Rating

I've been a loyal customer for a long time and will continue because of the great service I have always received! continue because of the great service I have always received! More

by MMORRISON239

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Katie Terry , La'Nay Patton

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Oct 11, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your review! We appreciate your loyalty and are glad to hear that you've consistently received great service at Robert Brogden's Olathe Buick GMC. We look forward to serving you again soon. Sincerely, The Robert Brogden Buick GMC Team

October 09, 2025

Dealership Rating

Employee Rating

Very professional and on time. It was nice to have a friendly service and then have them start on time and then have it completed on time. The wait was minimal, and I loved the ser It was nice to have a friendly service and then have them start on time and then have it completed on time. The wait was minimal, and I loved the service and amenities. More

by cwallace9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lacey Pfannenstiel, Katie Terry

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Oct 09, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind review! We’re thrilled to hear that you had a professional and timely experience at Robert Brogden's Olathe Buick GMC. It's great to know you enjoyed our friendly service and amenities. We look forward to welcoming you back for your next visit! Sincerely, The Robert Brogden Buick GMC Team

October 03, 2025

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Employee Rating

Courteous and knowledgeable advisors and the work was completed when promised. Buick points paid for the whole visit too! completed when promised. Buick points paid for the whole visit too! More

by rladsero

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 03, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! We appreciate your feedback about our courteous and knowledgeable advisors at Robert Brogden's Olathe Buick GMC. It's great to hear that your work was completed on time and that you were able to use your Buick points for the visit. We look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team

September 27, 2025

Dealership Rating

Employee Rating

Jimmy is great, kept me informed and followed up to order parts and schedule future repairs. parts and schedule future repairs. More

by Tom Schafersman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 28, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Tom! We’re thrilled to hear that Jimmy provided you with great service by keeping you informed and following up on your parts and repairs. At Robert Brogden's Olathe Buick GMC, we strive to ensure a positive experience for our customers. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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