Joanne Palmer | Page 6

Subaru of Utica responded

Joanne always aims to help our Subaru of Utica guests enjoy informative, exceptional customer service and learning of your feedback will mean a lot to her. Thank you for the kind words and trust in us with your automotive needs. It's our pleasure to have provided you nice assistance throughout and we look forward to working with you again down the road.

Subaru of Utica responded

It's our pleasure to be of service at Subaru of Utica, and we're happy to hear you enjoyed a job well done. Thank you for complimenting our waiting area and team's efficiency. Safe travels and we'll see you again next visit.

Subaru of Utica responded

Thank you for your business and critical feedback. Though we strive to begin and complete vehicle service in a timely manner, unforeseeable delays can regrettably occur at times. Your patience during this recent visit is sincerely appreciated. We're always working to improve in this area and will look to do better when you next visit.

Subaru of Utica responded

Thank you, Fran, for leaving us the wonderful feedback. It was our pleasure to help you enjoy a comfortable wait and pleasant experience as we tended to your vehicle. Our team of professionals will be ready to repeat the performance whenever you next visit us at Subaru of Utica.

Subaru of Utica responded

Hello, Thank you very much for your time, business and patience. It's regrettable your initial attempts to schedule service with our dealership did not go smoothly. Providing our customers an easy experience is a priority, and your feedback has helped us to identify an area where we can improve moving forward. Your satisfaction is valued, and if you would like to discuss this experience with me directly or provide additional details, please feel free to contact me at danielperkins@carbonecars.com. If you provide your preferred contact method and availability, I will reach out to you at the first opportunity. Dan Perkins Service Manager danielperkins@carbonecars.com

Subaru of Utica responded

Thank you, Sherrill, for your kind and constructive feedback. It means a lot to the team whenever we hear our Subaru of Utica guests enjoyed great service and a wonderful experience. Your feedback regarding the phone system has been noted and will be discussed internally, as we're always looking for ways to improve our level of customer care. Travel safe and we'll see you again next visit.

Subaru of Utica responded

We're truly proud to have been your trusted vehicle service provider through the last two decades, and it's great to hear services like the provided video have only strengthened that confidence. Thank you very much for your patronage and kind feedback. It will mean a lot to Joanne hearing her attentive, courteous and helpful assistance was valued during your recent Subaru of Utica visit. Travel safe and we'll see you again next time.

Subaru of Utica responded

We love hearing from Subaru of Utica service guests following a comfortable, five-star experience. Thank you very much for working with us to care for your vehicle and leaving the great feedback. It was our pleasure to help you enjoy a smooth check-in, informative assistance and a minimal wait, and we'll work to repeat the performance when it's time for your next visit.

Subaru of Utica responded

It means a lot to us to have been trusted with caring for your car through the last six years. Thank you very much for your patronage and thoughtful feedback following your recent experience. We know dealing with the need for extensive maintenance can be stressful, and it was our pleasure at Subaru of Utica to deliver you friendly, flexible and accommodating assistance. Travel safe and we'll see you again next visit.

Subaru of Utica responded

We strive to help our Subaru of Utica service guests get safely and quickly back on the road, and to allow them to relax while we are tending to their vehicle. It's always great to hear when that goal is accomplished, and your commendations for the team's professionalism and pleasantness are sincerely appreciated. Stay safe and come back to see us again down the road.