Joe Burbach
Joe Burbach at Andrew Toyota
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Joe Burbach | Page 2

Sales & Leasing Consultant

Andrew Toyota

1620 West Silver Spring Drive
Milwaukee, WI 53209

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4.6
97 Reviews

Employee Video

4.6

97 Reviews

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97 Reviews of Joe Burbach

July 25, 2023

Dealership Rating
Employee Rating

I did not like that I was forced to buy LoJack, especially when Toyota Care covers the same concerns, something that I was not aware of or told when I purchased the car. This is my third Toyota an More

by Nana
Recommend Dealer
No
Jul 25, 2023

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 27, 2023

Andrew Toyota responded

Hello, thank you for taking the time to leave us a review. We would like to take the opportunity to turn this around. At your earliest convenience please reach out to Allen Good, Service Manager at 414-228-1450, we would be happy to speak with you. Thank you and have a great day!

July 25, 2023

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Employee Rating

We were told that the car was available, and drove 75 miles one way to see it. Then we were told it had been a sold over the weekend. We test drove a Kia k5, a 2023 with about 7500 miles that was on the More

by Sm
Recommend Dealer
No
Jul 25, 2023

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 27, 2023

Andrew Toyota responded

Hello, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to Kevin Burgher, GM at 414-228-1450 at your earliest convenience so we can understand your situation better in order to try and turn your experience around.

July 11, 2023

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Employee Rating

They went out there way to find the right vehicle and bank that would approve me cause I had no credit that would work. More

by DARAL KINCAID
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theresa Clemens finance director

Jul 11, 2023

Andrew Toyota responded

Hello Daral, thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

July 11, 2023

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Employee Rating

They were very helpful when looking for a new car to purchase. Joe especially was helpful with the whole process even though I was driving a hard bargain. He was really patient and even let me test driv More

by serafinluna07
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kevin Burgher

Jul 11, 2023

Andrew Toyota responded

Hello, thank you so much for your praise and kind comments about Joe! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

June 29, 2023

Dealership Rating
Employee Rating

Yes I can when I walked through Andrew Toyota door I felt the welcome and was taking of me right away. I love Andrew Toyota and I will highly recommend you all. Thanks for the patience with me. 👍👌🏾 More

by LMARTIN21
Recommend Dealer
Yes

Other Employees Tagged: Christopher Williams

Jun 30, 2023

Andrew Toyota responded

Hi there, we greatly appreciate your kind words and we are so happy to hear that our team provided you the best customer service during your visit to the dealership. If you have any further questions or need assistance in the future, please do not hesitate to reach out. Thank you for choosing Andrew Toyota. Have a great day ahead!

December 18, 2022

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Employee Rating

They use a cheap scan tool looks like a calculator. Won’t find your issue but it will get you out the dealer in a dangerous car. Ridiculous that I have to beg for a proper diagnostic. On my coolant sen More

by crissotos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

October 22, 2022

Dealership Rating
Employee Rating

Everyone is helpful and friendly and that has kept me coming back as a satisfied customer. More

by JBODNER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 15, 2022

Dealership Rating
Employee Rating

The combined efforts of sales, sales manager, & service rep helped me find a new used vehicle in this difficult market. I appreciate all their efforts. More

by mg2724
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 09, 2022

Dealership Rating
Employee Rating

Jessi was phenomenal in helping me find the perfect vehicle to meet all my needs. Couldn’t ask for a smoother experience. Would absolutely recommend! More

by Cliff
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessi Cliffer , Renee Chamberlain

August 28, 2022

Dealership Rating
Employee Rating

I was interested in purchasing a Camry in 2021, At that time I was unsure and did not purchase. However, I did speak with a gentleman named Steven and he was so friendly I told him I would be back next yea More

by dbrod10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Coroian , Ella, in Finance

Aug 30, 2022

Andrew Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Team at Andrew Toyota

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