Joe Gunther

Experience was great. The salesman was not overly insistent like other dealerships that I have been to. I would definitely return to Brilliance Subaru in the future. The salesman was not overly insistent like other dealerships that I have been to. I would definitely return to Brilliance Subaru in the future. More

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We had a really great experience at Brilliant Subaru of Elgin. Our salesperson, Jack G., was very attentive and had excellent product knowledge. He listened to what we were looking for, addressed our needs Elgin. Our salesperson, Jack G., was very attentive and had excellent product knowledge. He listened to what we were looking for, addressed our needs, answered all of our questions, and followed up without being pushy. Dan P. in finance was fantastic. He carefully went over all of the paperwork, the bill of sale, and every financing option, including extended warranty and GAP insurance. He made the entire process clear and easy to understand. The sales managers, James K. and Joe G., were also excellent. They took the time to explain everything and made sure we felt comfortable throughout the entire experience. Everyone at the dealership was friendly and welcoming. The facility is very clean, offers great amenities, and is a family owned dealership. Overall, it was a smooth and comfortable car buying experience, and I would highly recommend them. More

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I’ve driven Subarus for nearly 25 years, so I knew my next car would be another one. This was the best car shopping and purchasing experience I’ve ever had! Phil in sales was so accommodating with test next car would be another one. This was the best car shopping and purchasing experience I’ve ever had! Phil in sales was so accommodating with test driving, no pressure, and fun. Jeremy in financing made everything clear and concise, answering all my questions. Everyone at Brilliance has been so friendly and helpful. I’m recommending Brilliance Subaru to all my friends. More

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These guys are awesome. It was the best experience I have ever had at a dealership It was the best experience I have ever had at a dealership More

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I received exceptional excellent service and treatment every single encounter with Brilliance. Never going anywhere else, and my next new car will be a Subaru from Brilliance. every single encounter with Brilliance. Never going anywhere else, and my next new car will be a Subaru from Brilliance. More

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Best dealership I have dealt with . Very happy with sales and service staff . No complaints ! Very happy with sales and service staff . No complaints ! More

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I have dealt with this dealership several years ago and was happy. Today I dealt with it again and I am happier especially with the salesman I worked with, Ed. Troike. The place is as spotless as man be was happy. Today I dealt with it again and I am happier especially with the salesman I worked with, Ed. Troike. The place is as spotless as man be and everyone is super friendly no matter who you talk to. I enjoy the experience I have with Brilliance and can rely on them at any time. All those who work there are professional and treat you with respect and kindness. More

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No Tricks, No Tomfoolery, No Problems! !! Went in for a test drive and was pleasantly surprised that Brillance Subaru did have inventory of similarly equipped models to test drive. Othe !! Went in for a test drive and was pleasantly surprised that Brillance Subaru did have inventory of similarly equipped models to test drive. Other dealerships only had used vehicles with limited options available to test drive IF they had any similar vehicles at all! Salesman Dan Pagnotta provided us a clear, concise, out-the-door price from the get-go and that's what was honored. Although paying full MSRP for a vehicle was a bit painful, it is an unfortunate sign of the times...BUT...the Dealership did not tack on additional market adjustments, mandatory add-ons, etc. to the purchase price as every other dealership we visited desired to do. I feel we got a decent price for our trade-in. The Finance Dept was also... dare I say....a pleasant experience. Of course we were offered warranties, etc. but there wasn't any high pressure sales tactics to add these items. More

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It was a pleasant experience. Made a deal in 20 minutes. The sales and management very friendly and truly wanted you to have a great experience The sales and management very friendly and truly wanted you to have a great experience More

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Great experience with my daughters first new car purchase! Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond a Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond all expectations to make sure we were more than satisfied with our purchase! Thanks so much for all incredible service you provide! Love the technology used to provide complimentary vehicle inspections with each service visit! Great customer service! You have a top notch crew and it's obvious everyone truely is compassionate about what they do! More

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