Joel Turner
Joel Turner at Andrew Chevrolet
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Joel Turner

Service Advisor

Andrew Chevrolet

1500 West Silver Spring Drive
Milwaukee, WI 53209

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4.4
558 Reviews
4.4

558 Reviews

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558 Reviews of Joel Turner

May 06, 2024

Dealership Rating
Employee Rating

The staff is really friendly and knowledgeable they will help you get into a vehicle service guys are well trained and they do their best really appreciate it More

by YOUBLESSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 03, 2024

Dealership Rating
Employee Rating

It was very clean and when I called Joel was so helpful. I was so close to junking my car and he was so helpful and got me in right away More

by Cladue
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 04, 2024

Andrew Chevrolet responded

Hi Cladue, Glad to hear about your positive experience! We're thrilled Joel could assist you promptly and prevent you from junking your car. If you need further assistance or have any questions, feel free to reach out.

April 24, 2024

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Employee Rating

Very professional service staff and technicians they knew their job very well and provided a great service More

by jonesmary196
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 25, 2024

Andrew Chevrolet responded

Hi Mary, Thank you for your kind words! We're thrilled to hear that you had a great experience with our service staff and technicians. If you have any further feedback or need assistance, feel free to reach out to us.

April 24, 2024

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Employee Rating

He is great to work with, always gets me together. One call that's all... More

by HARRISFRANK
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sergey Kramarchuk, Tony Dorsey

Apr 25, 2024

Andrew Chevrolet responded

Hi Frank, Thanks for your feedback! We're glad to hear that your experience with us and our team member has been positive and efficient. If you need anything else, just give us a call. We're here to help!

April 23, 2024

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Neal has consistently provided world-class customer service. He and his crew kept my wife and I up to speed during the service of our 2021 Tahoe. I would and will recommend all of my friends to experie More

by FRANK.SAVAGE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Andrew Chevrolet responded

Hi, Thank you for your review! We're thrilled to hear that Neal and our team at Andrew Chevrolet provided you with world-class service while servicing your 2021 Tahoe. We truly appreciate your recommendation and look forward to welcoming your friends to our 'Top Notch' auto service department!

April 20, 2024

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Labor cost higher but total maintenance cost was the same or less than other places I checked out. More

by Noname
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 21, 2024

Andrew Chevrolet responded

Thank you for your feedback! We're glad to hear that despite our higher labor costs, your total maintenance expenses at Andrew Chevrolet were comparable to or even lower than other places you checked out. We strive to provide value and quality service to our customers. If you have any further questions or need assistance, please feel free to reach out.

April 09, 2024

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Employee Rating

I was scheduled for a 7am oil change, service department did not open until 8am, I was told I they didn’t know why that happened but all they can say is sorry. In the moment felt to be a very ingenuous way. More

by Car owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergey Kramarchuk, Tony Dorsey

Apr 10, 2024

Andrew Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Apr 11, 2024

Andrew Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

April 06, 2024

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Employee Rating

He got me in and out ! No problems very satisfied! Joel demonstrated great professionalism and his customer service is awesome!???? More

by BEASON71
Recommend Dealer
Yes

Other Employees Tagged: Joel Turner

Apr 07, 2024

Andrew Chevrolet responded

Thank you for sharing your positive experience! We're thrilled to hear that Joel provided you with excellent service and got you in and out without any problems. If you have any further comments or need assistance in the future, please feel free to reach out to us.

April 05, 2024

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Employee Rating

I was pleased with the curtious support and taking care of my truck's first oil change. More

by JARMSTRONG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Andrew Chevrolet responded

Thank you for your feedback! We're pleased to hear that you had a positive experience for your truck's first oil change at Andrew Chevrolet. If you have any further questions or need assistance, please feel free to reach out. We're here to help!

March 24, 2024

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Employee Rating

So we bought a Mazda cx5 that could not pass emissions I got an extremely low-ball buy back he knew I was pissed about it and the day we get the check for less than half what I paid 6 weeks prior he was smu More

by Randy.schneider1979
Recommend Dealer
No

Other Employees Tagged: Joel Turner

Mar 25, 2024

Andrew Chevrolet responded

Hi Randy, We're truly sorry for the experience you had with us at Andrew Chevrolet. Your feedback is important to us, and we deeply regret any frustration or inconvenience caused during the buyback process. Please allow us the opportunity to address your concerns and work towards a resolution. Kindly reach out to Kevin Burgher at 414-228-1450. He's eager to assist and address any outstanding issues. Once again, we apologize for falling short of your expectations and hope to have the chance to make things right.

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