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Tony Dorsey

Overview Reviews (523) Inventory (211)

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Tony Dorsey

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Tony Dorsey

Service Advisor

Andrew Chevrolet

1500 West Silver Spring Drive
Milwaukee, WI 53209

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4.8

523 Reviews

Overview Reviews (523) Inventory (211)

4.8

523 Reviews

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523 Reviews of Tony Dorsey

May 03, 2024

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Employee Rating

Mr Dorsey is very good at serving his customers, thanks for your service and technician . for your service and technician . More

by LATJANAWILLIAMS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 04, 2024 -

Andrew Chevrolet responded

Hi Latjana, Thank you for your kind words! We're delighted to hear that Mr. Dorsey provided excellent service. If you have any further feedback or need assistance, don't hesitate to reach out.

May 02, 2024

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Employee Rating

The sales and sevice departments at Andrew Chevrolet both do amazing jobs. I do not know what else to say. do amazing jobs. I do not know what else to say. More

by GIBBSAL2001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leon Jackson, Stuart Sinclair, Sergey Kramarchuk

Helpful 1

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May 03, 2024 -

Andrew Chevrolet responded

Hi Thank you for your kind words! We're thrilled to hear that both our sales and service departments provided you with amazing service. If you have any further questions or need assistance, feel free to reach out. We're here to help!

May 03, 2024 -

Andrew Chevrolet responded

Hi there, Thank you for your feedback! We're thrilled to hear that both our sales and service departments have provided you with amazing service. Your satisfaction is our priority, and we appreciate your kind words. If you have any further comments or need assistance, feel free to reach out.

April 24, 2024

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Employee Rating

He is great to work with, always gets me together. One call that's all... One call that's all... More

by HARRISFRANK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sergey Kramarchuk, Joel Turner

Helpful 0

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Apr 25, 2024 -

Andrew Chevrolet responded

Hi Frank, Thanks for your feedback! We're glad to hear that your experience with us and our team member has been positive and efficient. If you need anything else, just give us a call. We're here to help!

April 23, 2024

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Employee Rating

Neal has consistently provided world-class customer service. He and his crew kept my wife and I up to speed during the service of our 2021 Tahoe. I would and will recommend all of my friends to experie service. He and his crew kept my wife and I up to speed during the service of our 2021 Tahoe. I would and will recommend all of my friends to experience the "Top Notch" Andrew Chevy auto service department! More

by FRANK.SAVAGE

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lucas Musil, Neal Fiesler, Sergey Kramarchuk, Joel Turner

Helpful 0

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Apr 24, 2024 -

Andrew Chevrolet responded

Hi, Thank you for your review! We're thrilled to hear that Neal and our team at Andrew Chevrolet provided you with world-class service while servicing your 2021 Tahoe. We truly appreciate your recommendation and look forward to welcoming your friends to our 'Top Notch' auto service department!

April 19, 2024

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Employee Rating

Appreciated the efficiency and courteousness of the Service Reps and Administrative Assistant. Looking forward to my next visit. Than you Service Reps and Administrative Assistant. Looking forward to my next visit. Than you More

by Liz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sergey Kramarchuk

Helpful 0

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Apr 20, 2024 -

Andrew Chevrolet responded

Hi Liz, We're glad to hear that you appreciated our efficiency and courteousness during your recent visit. If you need anything in the meantime, feel free to reach out.

April 11, 2024

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Employee Rating

They then a job they was frindly and pretty fast they check every thing excellet check every thing excellet More

by LARRYDARNELL205

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 12, 2024 -

Andrew Chevrolet responded

Hi Larry, thank you for your feedback! We're glad to hear you had a positive experience with us. We appreciate your business and hope to see you again soon!

April 10, 2024

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Employee Rating

FOR my 1st experience buying a car, Lucas was a very professional and kind heart employee/ salesman. He truly care about his customers and try his hardest to make sure we are comfortable with buying a c professional and kind heart employee/ salesman. He truly care about his customers and try his hardest to make sure we are comfortable with buying a car. He’s a Five Star Salesman in my eyes! More

by robertsonjrray

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lucas Musil

Helpful 0

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Apr 11, 2024 -

Andrew Chevrolet responded

Hi Robert, Thank you for sharing your experience! We're thrilled to hear that Lucas provided you with excellent service during your first car-buying experience. If you have any further comments or need assistance, please don't hesitate to reach out. We appreciate your business and hope you're enjoying your new car!

April 09, 2024

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Employee Rating

I was scheduled for a 7am oil change, service department did not open until 8am, I was told I they didn’t know why that happened but all they can say is sorry. In the moment felt to be a very ingenuous way. did not open until 8am, I was told I they didn’t know why that happened but all they can say is sorry. In the moment felt to be a very ingenuous way. In the end they did not charge me for the oil change but I was not made aware there would be no charge until the cashier told me. The service department never said we apologize and will take care of the oil change, they just led me to the cashier’s office. I did speak to the manager days later, but the immediate response left me with a bad taste. More

by Car owner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sergey Kramarchuk, Joel Turner

Helpful 0

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Apr 10, 2024 -

Andrew Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Apr 11, 2024 -

Andrew Chevrolet responded

February 21, 2024

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Employee Rating

They explain what needs to be done and do a great job with communicating throughout the work order with communicating throughout the work order More

by todd.gaulke

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sergey Kramarchuk, Joel Turner

Helpful 0

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Feb 22, 2024 -

Andrew Chevrolet responded

Hi Todd, Thank you for your positive feedback! We're glad to hear that our team effectively communicated throughout the work order and provided clear explanations of the necessary tasks. We strive to deliver great service and appreciate your recognition. If you have any further questions or concerns, please don't hesitate to reach out.

January 18, 2024

Dealership Rating

Employee Rating

Sergey and Neal always take care of my issues. The whole service department is very pleasant and the work is done in a timely manner. The whole service department is very pleasant and the work is done in a timely manner. More

by Prime Time

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Neal Fiesler, Sergey Kramarchuk, Joel Turner

Helpful 0

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Jan 19, 2024 -

Andrew Chevrolet responded

We're glad to hear that Sergey, Neal, and the entire service department at Andrew Chevrolet consistently take care of your issues. It's great that you find them pleasant, and the work is done in a timely manner. If there's anything else you need or if you have further comments, feel free to let us know. We appreciate your feedback and look forward to continuing to provide excellent service for you!

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